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Genesys Launches AI to Boost Automation & Analytics

Genesys Launches AI to Boost Automation & Analytics

At Xperience 2024, Genesys, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent,

Plugz Marketing Unveils New Identity, Website, and Services

ServiceNow, Genesys partner to enhance CX and EX

At ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow the AI platform for business transformation, and Genesys®, a global leader in AI-powered experience orchestration,

SeenThis Enhances Emissions Dashboard

SeenThis Enhances Emissions Dashboard

Adaptive streaming specialist SeenThis has relaunched its Emissions Dashboard, which enables advertisers to assess the carbon footprint for creative delivery of their digital marketing campaigns.

Marketing Technology

Best Marketing Technology Stack for CMOs

When we talk about marketing technology stack for CMOs a critical decision often surfaces: whether to adopt a ‘best-of-breed’ or an ‘integrated suite’ approach when