Bolt Data, a consulting and software partner, and Zenkraft, a Salesforce-native app for unified shipping solutions, are pleased to announce a new, strategic partnership. This collaboration aims to empower Bolt Data and Zenkraft’s joint customers by seamlessly integrating advanced shipping functionality into Salesforce solutions.
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By joining forces, Bolt Data will leverage Zenkraft’s powerful shipping capabilities. These capabilities include shipping and fulfillment, shipment tracking, agent returns, shipping quotes, self-service returns and more. This partnership eliminates shipping inefficiencies, reduces delivery times and enhances customer satisfaction, helping organizations optimize their service processes.
“Our partnership with Zenkraft will enable our customers to provide faster, more efficient service, all while improving the customer experience through simplified shipping and returns processes,” said Rob Meredith, Chief Executive Officer at Bolt Data.
Most recently, Bolt Data and Zenkraft have successfully enhanced the depot repair processes of a leading medical device manufacturer. By integrating Zenkraft’s shipping solutions into Salesforce Service Cloud and Field Service, the company can now calculate shipping rates, estimate delivery times, book shipments and provide real-time tracking for medical devices and replacement parts—all seamlessly within the Salesforce platform.
George Hamilton, Vice President and General Manager of Zenkraft summarized the value the partnership brings to their customers: “Partnering with Bolt Data brings together the best of both worlds—Salesforce-native shipping solutions and deep industry expertise. Together, our joint customers drive efficiency while improving customer experiences.”
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Sourece – prweb
