Customer Experience

Conversational AI

TeamSupport Announces Grant Stanis as New CEO; Introduces Conversational AI to Improve Agent Productivity

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June 25, 2024

Artificial Intelligence

Martech Intent News: Top GenAI Online Shopping Trends in 2024

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June 21, 2024

Customer Experience

From Automation to Personalization: A Martech Strategy for Customer Engagement

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April 18, 2024

Artificial Intelligence

How AI is Transforming CRM to Help Businesses Deliver Better Customer Experiences

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September 21, 2023

Customer Experience

Metrigy MetriStar Top Provider Award Goes to Five9 for CCaaS Platform

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June 7, 2023

Customer Experience

NUSO Wins Metrigy Top Provider Award for CPaaS Provider

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June 7, 2023

Customer Experience

To Ignite Customer Success With AI Technology, UpdateAI secures $2.3M

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June 7, 2023

Customer Experience

ibex is a finalist for the 2023 CCW Excellence Awards’ BPO of the Year category

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May 23, 2023

Customer Experience

TDCX continues its global expansion by expanding into Brazil

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May 18, 2023

Customer Experience

The Merkle B2B Superpowers Index goes live globally.

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April 27, 2023