Leadership changes unify go-to-market execution and strengthen a performance-driven culture for the AI era.
Invoca, the leader in revenue execution, announced two executive leadership updates. Katherine Starros has joined Invoca’s executive team as Senior Vice President (SVP), People & Culture and Ben Sullivan has been promoted to Chief Revenue Officer (CRO). These leadership updates reinforce Invoca’s focus on high-performance execution, customer value and long-term growth in an AI-driven market.
Katherine Starros Strengthens Invoca’s People & Culture Leadership
Starros has joined Invoca to lead the company’s people strategy, talent development, and cultural initiatives.
Starros is a strategic HR and business leader who helps growth-stage companies scale through strong culture, clear leadership practices and intentional organizational design. Most recently, she spent nearly five years as VP of People at Altruist, where she was the first People leader hired and helped scale the company from 50 employees to over 400, supporting multiple fundraises, M&A activity, and the transition to a hybrid work environment. Over the past decade, she has served as a trusted advisor to founders and executive teams, with deep expertise in culture design, executive leadership and organizational design.
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“Invoca is at an inflection point as AI reshapes the customer journey and raises the bar for execution,” said Katherine Starros, SVP, People & Culture at Invoca. “The company has built a strong foundation and a culture rooted in performance and accountability, and I look forward to scaling the systems and talent that help teams do their best work.”
Ben Sullivan Unifies Sales and Customer Success as Chief Revenue Officer
Invoca has promoted Sullivan to CRO, expanding his leadership scope to include both sales and customer success under one unified revenue team. With this integrated structure, Invoca will approach customers in a more coordinated way to ensure stronger business outcomes and deeper relationships.
Sullivan is an enterprise sales veteran with more than 20 years of experience building and managing sales organizations at high-growth SaaS companies. He first joined Invoca in 2017 to lead the sales organization, and previously served as Vice President of Worldwide Sales at ON24, where he drove over 70% growth in subscription revenue. Earlier, he also served as Vice President of Strategic Alliances and Business Development at ON24 and held various sales and management roles at organizations including Genesys, Winstar Communications, and Verizon.
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“Ben and Katherine are proven leaders who know how to scale teams, drive execution and build high-performing cultures,” said Gregg Johnson, CEO of Invoca. “As AI reshapes how software companies serve their customers, we’re focused on executing with speed and discipline. Ben has consistently led with a company-first mindset and is the right person to unify our revenue organization, while Katherine brings the experience and leadership to scale our people strategy as we grow.”
Invoca’s Performance-Driven Culture Earns National Recognition
Invoca was named one of Inc.’s 2025 Best Workplaces for the eighth consecutive year, recognizing the company’s continued commitment to building a strong, high-performance culture. The company was also recognized on Fortune’s 2025 lists for Best Workplaces for Parents, Women and Technology, as well as Best Medium Workplaces.
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Source – PR Newswire
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