MarTech Media Room | Insights from Marketing Technology Experts

MarTech Media Room

Genesys unveils Experience Index, a people-centric approach to understand motivations and improve experiences and business performance.

Genesys Enhances Experience Measurement Beyond NPS With Actionable Insights and Benchmarking

June 20, 2023

Genesys' 2022 Sustainability Report highlights 25% drop in emissions since FY21, advancing ESG goals for a sustainable future by 2030.

Genesys Achieves 8% Year-Over-Year Carbon Emission Reduction

June 20, 2023

Admiral, the UK's largest auto insurer, enhances customer engagement with the Genesys Cloud platform, serving brands like Bell, Elephant, and Diamond.

Admiral Insurance Reimagines Customer Experiences With Genesys

June 6, 2023

Genesys expands generative AI for experience orchestration, helping organizations gain deeper insights and empower employees with Large Language Models.

Genesys AI Enhances Experience Orchestration With New Capabilities

June 6, 2023

Ahead of Xperience 2023, Genesys highlights how organizations transform customer engagement with the power of the Genesys Cloud platform.

Genesys Customers Reach New Heights on Genesys Cloud

May 24, 2023

Interbrand Boosts Its Brand Integrity & Ethics Practice Through a New Partnership With Principia Advisory.

April 25, 2023

New Report Highlights Observability and AIOps Adoption Trends

Observability and AIOps Adoption Trends are Highlighted in a New Report

April 21, 2023

Genesys Report: Poor Customer Experience Drives Brand Loyalty Loss for One-Third of Consumers

April 5, 2023

Interbrand Reveals Best Brazilian Brands 22/23

March 1, 2023

Interbrand Announces Global Leadership Promotions to Drive Its Next Phase of Growth.

December 15, 2022

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