Customer Experience, Service & Success

Zenkraft Launches Agentforce Extension for Shipping Efficiency

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March 5, 2025

Salesforce Unveils Agentforce 2dx With Proactive AI Capabilities

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March 5, 2025

TransPerfect Introduces Zendesk Support App

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March 3, 2025

Conterra Launches Omni Channel Contact Center Solutions

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February 20, 2025

CallCabinet Partners With 8×8 for Integrated Compliance Recording

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February 20, 2025

Astound Broadband Enhances Sales and CX With Actifais AI

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February 20, 2025

Study Reveals Need for AI and Automation in Contact Centers

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February 20, 2025

Adidas Israel Boosts Digital Transformation With Pairzon

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February 20, 2025

Genesys and Mitel Partnership to Innovate Customer Experience

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February 20, 2025

RingCentral and BT Launch AI-Powered Cloud Work RingCX

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February 19, 2025

Five9 Now Available Globally on Google Cloud Marketplace

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February 19, 2025

ResultsCX Named Innovator in Avasant CX Business Process Report

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February 19, 2025

Hansen Launches AI Virtual Agent to Enhance Customer Support

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February 19, 2025

8×8 Strengthens Leadership to Accelerate CX Transformation

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February 19, 2025

TruVista and GoCare Team Up to Revolutionize Digital Customer Experiences

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February 11, 2025

Deloitte and ServiceNow Reveal Top 5 Trends Driving Transformative Outcomes

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February 5, 2025

Continuent Launches AI-powered Tungsten Copilot for Better Support

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November 29, 2024

Simply Contact Leverages AI in Customer Support to Transform CX

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November 25, 2024