Infogain and FirstHive Partner to Revolutionize Customer Experience

Collaboration to Leverage AI for Hyper-Personalized User Experiences

FirstHive, industry-leading data activation and AI-powered Customer Data Platform (CDP) solutions, and Infogain, a Silicon Valley-based leader in digital customer experience engineering,  announced a strategic partnership to co-create innovative customer experience solutions for enterprises.

The partnership will combine Infogain’s expertise in digital transformation and product engineering with FirstHive’s AI-decision intelligence capabilities with its CDP technology. This collaboration aims to empower large enterprises with customer data platform that enhance user experiences at every stage of the buyer journey.

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Leveraging FirstHive’s advanced AI and machine learning-driven predictive analytics and recommendation engine, Infogain empowers businesses to unlock hyper-personalized user experiences. This innovative solution enables brands to anticipate customer needs, optimize engagement strategies, and drive measurable increases in customer satisfaction and retention, positioning them for long-term success in data-driven marketplace.

“We are thrilled to announce our strategic partnership with Infogain as we accelerate adoption of next-generation, AI-powered customer experience solutions.” said Aditya Bhamidipaty, FirstHive’s CEO and Founder. “Customer-centricity remains the cornerstone of FirstHive’s mission. This collaboration merges our cutting-edge CDP technology with Infogain’s world-class product engineering capabilities, enabling businesses to deliver exceptional customer experiences with attributable ROI at scale.”

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“FirstHive represents a significant step in Infogain’s mission to integrate AI into our customers’ revenue-generating systems,” said Dinesh Venugopal, CEO of Infogain. “By leveraging FirstHive’s proprietary recommendation engine, we will help businesses navigate shifts in user behavior and deliver hyper-personalized experiences.”

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Source – Businesswire

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