PagerDuty Appoints Allison Corley as Chief Customer Officer

PagerDuty, Inc., a global leader in digital operations management, announced the appointment of Allison Corley as Chief Customer Officer. Corley will be responsible for driving the company’s customer-centric strategy and ensuring exceptional customer experiences across the entire customer journey. She will lead PagerDuty’s Customer Success Group, including professional services, global customer success management, education services, customer support, renewal management and customer success engineering.

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We are thrilled to welcome Allison to PagerDuty. She brings a proven ability to drive customer adoption, retention, and lifetime customer value at a time when our customers are accelerating their digital initiatives,” said Jennifer Tejada, Chairperson and CEO at PagerDuty. “Allison’s arrival strengthens our distinguished leadership bench and will contribute significantly to our growth strategy.”

Corley joins PagerDuty from Smartsheet, a software-as-a-service company for collaboration and work management, where she was the Vice President of Customer Success. Previously, Corley served as VP of Customer Experience – Global Strategy and Enablement at Workday. She brings nearly 30 years of experience leading sales and customer success in various leadership roles at companies including Microsoft, Dell, and EMC.

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“What attracted me to PagerDuty was its dedication to the customer. In fact, our number one value is to ‘Champion the Customer’,” said Corley. “I’m looking forward to bringing my experience in nurturing customer insights and driving data-driven improvements to the team to help refine and innovate PagerDuty’s customer journey at every touchpoint.”

Corley graduated from the University of Colorado Denver with a degree in business administration.

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Source – Businesswire

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