With the acquisitions of Redfast and Prive, Recurly delivers the only platform built to optimize every stage of the subscriber lifecycle – from ecommerce conversion to real-time engagement and retention.
Recurly, a leading subscription management platform, announced – fresh off being named Best Subscription Management Platform by 2025 SubSummit – that it has acquired the Shopify-first subscription platform Prive and subscriber engagement personalization tool Redfast. With these additions, Recurly becomes the first and only subscription management suite to fully integrate billing, payments, analytics, real-time subscriber engagement, and ecommerce subscription management.
These strategic acquisitions immediately enhance Recurly’s ability to deliver deeper personalization, stronger retention, and real-time engagement while expanding its reach into the fast-growing market for ecommerce and physical goods subscriptions. With this expansion, Recurly is empowering brands to stay ahead of what’s next and optimize every stage of the subscriber lifecycle, driving stronger relationships, accelerating revenue growth, and redefining what success looks like in the subscription economy.
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subscription businesses need more than billing – they need the ability to manage the full subscriber lifecycle, mobilize data in real time, and prioritize flexibility and personalization at every touchpoint,” said Joe Rohrlich, CEO of Recurly. “With the acquisitions of Redfast and Prive, Recurly is redefining what the all-in-one subscription experience looks like. We’re giving our customers powerful new tools to drive engagement, optimize pricing, and manage subscriptions for both digital services and physical goods – all on a single platform designed to maximize growth and retention. What’s most exciting is that customers can now immediately choose the path that impacts their business most.”
Prive Expands Recurly’s Reach to Physical Goods Subscriptions
By acquiring Prive, Recurly strengthens its capabilities even further beyond digital goods to include physical goods subscriptions, providing greater flexibility, scalability, and personalization for businesses in a market where demand is projected to reach $1T by 2028.
This new offering, debuting as Recurly Commerce, delivers subscription automation, pricing intelligence, and revenue optimization for B2C and physical goods subscription Shopify brands like Coterie, Public Goods, GEM, Kudos, and over a hundred more. Combined with Recurly’s subscription expertise and innovation, mid-market and enterprise ecommerce brands will have access to a more strategic alternative to outdated legacy billing solutions.
Co-founders Alex Craciun and Claudia Laurie will be advisors to Recurly during the integration, ensuring business continuity and an uncompromised customer experience.
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“Lack of flexibility in subscription billing has long been a pain point for businesses of all kinds,” said Craciun. “As subscriptions continue to grow in the physical goods space, businesses need flexible, data-driven tools to meet evolving customer expectations. We’re excited to join the Recurly ecosystem and help more high-growth brands optimize their subscription businesses, scale smarter, and stay ahead of a rapidly changing market,” added Laurie.
Retention is the New Growth Strategy with Redfast
With the acquisition of Redfast, which will rebrand as Recurly Engage, Recurly customers can now predict churn, deliver personalized prompts, and drive critical in-product actions when and where they matter most. This enables brands to transition from reactive churn prevention to proactive retention strategies, ensuring more subscribers stay, upgrade, and deepen their brand engagement. According to reports, current and engaged customers spend 67% more on average than those who are new to a business, driving home that the acquisition of Redfast will deliver unparalleled benefits to Recurly customers like never before.
“Building a loyal subscriber base is the key to retention and growth,” said Rajeev Raman, CEO of Redfast. “With consumer acquisition costs rising and their expectations for personalization being at an all-time high, subscription businesses must engage subscribers precisely when it matters most, influencing key decisions like upgrades, renewals, and retention in real time. Joining forces with Recurly allows us to help brands turn engagement into their most powerful growth lever.”
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Source – Businesswire
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