Infogain, a leader in digital customer experience engineering, based in Silicon Valley, announced that it is now part of the Strategic Partnerships Program (SPP) of the International Air Transport Association (IATA). This marks a significant milestone for Infogain and underlines…
Teads, the global media platform, announced an expansion of its exclusive partnership with VIDAA USA, the smart TV operating system powering dozens of manufacturers worldwide including Hisense, Toshiba, Scheider, Loewe, Leica and Akai. The partnership is active in the US, Canada,…
Adobe announced the appointment of Lara Balazs as Chief Marketing Officer (CMO) and Executive Vice President, Global Marketing reporting directly to CEO Shantanu Narayen. Balazs previously served as CMO and General Manager, Strategic Partner Group at financial software and services…
Freshworks Inc. announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry. Srini will lead and scale the Freshworks’ product strategy and vision for its people-first AI service software used to…
Zilliant, the leader in pricing lifecycle management, announced it has expanded its leadership team by naming Lauren van Heerden as Senior Vice President of Customer Experience. “Lauren’s substantial experience and passion for building high-performing teams and driving business outcomes will…
Lightspeed Commerce Inc. the one-stop commerce platform empowering merchants to provide the best omnichannel experiences, announced a reorganization to further optimize its operations toward executing on the Company’s focused profitable growth strategy. This initiative is designed to prioritize resources for strategic…
RingCentral, Inc. a global leader in AI-powered trusted business communications for companies of all sizes, announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. This solution seamlessly embeds RingEX’s world-class voice capabilities…
Bonterra, a leader in social good technology, has announced the appointment of Kellie Capote as its first Chief Customer Officer (CCO). This newly created C-level role is part of Bonterra’s commitment to deliver the best customer experience in social good technology. Capote…
The International Olympic Committee (IOC), in collaboration with Alibaba.com, has officially launched the first phase of the fourth edition of the Athlete365 Business Accelerator programme, which aims to empower current and former elite athletes to transfer their skills into successful business…
Co-headquartered in Vancouver, Canada, and Chicago, Illinois, SureWerx is an innovative manufacturer with over 15 leading brands offering PPE, safety gear and tool solutions that improve employee wellbeing, working conditions, and productivity. The company has selected Intershop to bolster support for its distributors and…
OnviSource, a leading provider of Intelligent Transformation solutions with innovative AI-driven analytics and automation capabilities, announced its joint venture and strategic partnership with TForge, a premier provider of performance-enhancing technology and conversational AI for contact centers, serving almost 400 clients…
InCampaign Agency, a premier LinkedIn advertising agency, is revolutionizing the way businesses leverage LinkedIn for growth. Founded by a team of former LinkedIn employees, the agency specializes in LinkedIn ads services, LinkedIn campaign manager help, and LinkedIn marketing services, delivering unparalleled…
NextGen Digital Platforms Inc. is pleased to announce the purchase of additional workstations for its online hardware-as-a-service business (“Cloud AI Hosting”), alongside the launch of a new digital marketing campaign for its e-commerce platform, PCSections.com (“PCS”). Marketing Tech Insights: BlckPanda…
BlckPanda Creative, a leading website design and local SEO agency, announces a significant partnership with Quality Collision Group (QCG), managing local search optimization for multiple dozen of QCG’s collision repair locations across the United States. Marketing Tech Insights: GrowMatic Launches…
GrowMatic, a company specialising in crafting personalised SEO (Search Engine Optimisation) strategies that deliver real, quantifiable results, is happy to announce the launch of its new performance-based SEO services. The new service offers businesses an effective approach where agencies earn…
Matthew West, a Technical Writer at Voiso, a leader in AI-driven contact center solutions, shares insights on how modern technical documentation facilitates seamless onboarding, enhances service adoption, improves user experience (UX), and increases usability for contact center solutions. By simplifying…
At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company announced new generative AI enhancements for Amazon Connect, AWS’s cloud contact center solution. These new features will further improve customer experiences by enabling more personalized, efficient, and proactive…
Omegro announced the acquisition of 4R Systems, a Pennsylvania-based company renowned for its expertise in inventory and supply chain optimization solutions for the retail and consumer goods sectors. Marketing Tech Insights: Canadian Women 35-64 Targeted by Holiday Advertisers 4R Systems specialize…
