AI customer experience start-up Lorikeet unveiled its groundbreaking AI customer support platform for human-quality support, powered by a breakthrough, one-of-a-kind AI architecture able to resolve even the most complex customer inquiries and far surpass what’s possible with leading support models or chatbot…
The continued quest for premium inventory and brand-safe environments in the programmatic ecosystem led to +47% growth YoY in the Premium Programmatic market, inclusive of Private Marketplaces (PMP) and Programmatic Guaranteed (PG) deals, during the first 8 months of 2024.…
Optimizely, the leading digital experience platform (DXP) provider, announced its market-leading Content Marketing Platform (CMP) is now available on Google Cloud Marketplace, making it easy for customers to purchase and deploy the solution. Optimizely’s CMP empowers modern marketing teams to collaboratively plan,…
Vizit, the pioneering leader in Visual AI software for global brands and retailers, announced a $25 million Series B round led by Industry Ventures to accelerate Vizit’s mission to use Visual AI to completely transform how brands connect with their…
Useful Sensors, a leader in developing advanced AI for everyday objects, announced Torre, a self-contained translation solution delivering superior language accuracy and speed on a single, dual-screened device. Functioning independent of cellular or internet connection while delivering industry-leading language accuracy…
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced an integration in collaboration with OpenAI to bring the company’s new Realtime API to the Twilio platform. The integration of streaming speech-to-speech (S2S) capabilities –…
ZoomInfo, the go-to-market platform to find, acquire, and grow customers, has expanded its universe of real-time signals that target accounts that are most likely to close a sale. Marketing Tech Insights: MOSTLY AI Unveils Synthetic Text to Boost AI Training…
MOSTLY AI, a pioneer in structured synthetic data, has launched a synthetic text functionality, expanding the power and potential of synthetic data to train AI models as global entities struggle to leverage proprietary data assets because of privacy concerns. With…
Effectv, the sales division of Comcast Advertising, released a new report titled Behind the Remote: A Deep Dive into Sports Viewership & Fandom. Based primarily on a survey of American sports fans, the study examines the current sports viewing landscape. Chief among the…
Revolutionizing OOH Advertising with Attention Metrics Billups, the leading independent Out-of-Home (OOH) managed services agency, today announced the launch of contextual and creative attention metrics for OOH media. The quantifiable attention metric captures how well traditional and digital OOH units…
Trump Media & Technology Group, operator of the social media platform Truth Social, announced that its custom-built content delivery network (“CDN”) is now operating from multiple sites across the country. Marketing Tech Insights: Medianet Launches Powerful New Platform, Disrupts Industry…
Medianet – Australia’s trusted media intelligence company – is launching a full-service platform that integrates real-time monitoring with analysis, press release distribution and media contacts. The addition of media monitoring will empower and enrich Medianet’s existing suite of services to…
Wondershare, a global leader in creativity software solutions, is announcing the launch of Filmora 14, the latest iteration of its award-winning video editing software. With the slogan “More AI, Videos in Less Clicks”, this major update introduces groundbreaking AI features that streamline…
Many enterprises are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to a new series of research reports from leading global technology research and advisory firm Information…
SDVerse, a B2B marketplace for buyers and sellers of automotive software, announced the first-ever automotive software marketplace is now live and open to the automotive industry for use. Designed to meet the evolving needs of the automotive industry, SDVerse includes…
Most global consumers see companies as the most responsible party for protecting customer data privacy. However, growing mistrust by consumers of companies not following regulations is leading to reduced brand loyalty and calls for punitive action. GetApp’s 2024 Advertising Preferences Survey,…
Avaya, a global leader in enterprise CX, announced a deepened partnership with, Verint, The CX Automation Company™. Avaya and Verint’s ongoing commitment to leveraging their decades-long partnership has helped solidify their industry standing as enterprise CX leaders, empowering their joint…
Savant Growth, one of the leading data-driven private equity firms for capital-efficient B2B SaaS companies, announced its investment partner, Kennet Partners, has successfully raised Kennet VI with over €266M in commitments, 30% of which will be dedicated to U.S. investments. Savant…