How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day November 18, 2024

Study: Ads Near News Improve Brand Recall

Study: Ads Near News Improve Brand Recall

Daily Mail released the findings of a study in partnership with Lumen Research that demonstrates that advertising units running adjacent to news content, including polarizing topics, deliver high engagement without harming brand perception. The study examined the impact of ads…

CommBox Secures $15M to Boost AI for Enterprise CX

CommBox Secures $15M to Boost AI for Enterprise CX

CommBox, a leading enterprise-grade omnichannel, AI-powered customer experience platform, has announced the completion of a $15 million growth investment round from PSG Equity, a leading growth equity firm that specializes in partnering with software and technology-enabled services companies to help navigate…

LiveRamp Unveils Quick Start Insights for Clean Rooms

LiveRamp Unveils Quick Start Insights for Clean Rooms

LiveRamp expanded the Quick Start Insights on its data collaboration platform to now offer Media Intelligence across a network of premium publishers. These standardized insights in the LiveRamp Clean Room, powered by Habu, enable clients to more quickly access and deploy media performance metrics—including…

Beacon Boosts eCommerce with Leap CRM Integration

Beacon Boosts eCommerce with Leap CRM Integration

Beacon the leading publicly-traded specialty wholesale distributor of roofing, waterproofing and related exterior products announced a partnership with Leap to integrate their CRM tool with Beacon’s eCommerce platform, Beacon PRO+®. Leap CRM is an end-to-end management software that helps home improvement…

Mitel Unveils AI-Powered Customer Experience Platform

Mitel Unveils AI-Powered Customer Experience Platform

Mitel, a global leader in business communications, announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. Marketing Tech Insights:…

Gubagoo & Fullpath Launch Curator for Auto Retailers

Gubagoo & Fullpath Launch Curator for Auto Retailers

Gubagoo, the leading provider of digital retailing and conversational commerce for automotive dealerships, announced Curator, the first Unified Intelligence Engine for automotive retailers. Marketing Tech Insights: Samsonite & Fibbl Partner to Enhance Online Experience Powered by Fullpath, the automotive industry’s…