How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day February 19, 2025

ResultsCX Named Innovator in Avasant CX Business Process Report

ResultsCX Named Innovator in Avasant CX Business Process Report

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ‘Innovator’ in Avasant’s Contact Center Business Process Transformation 2024–2025 RadarView™ assessment – a significant promotion from its ‘Disruptor’ distinction…

Hansen Launches AI Virtual Agent to Enhance Customer Support

Hansen Launches AI Virtual Agent to Enhance Customer Support

Hansen unveils its advanced Conversational and Generative AI solution, fine-tuned to enhance customer service experiences with efficient, accurate interactions while reducing costs. Hansen Technologies, a leading global provider of software and services to the energy, utilities, communications, and media industries,…

CallTower and Corsica Partner to Enhance Unified Communication

CallTower and Corsica Partner to Enhance Unified Communication

CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, is excited to announce its strategic partnership with Corsica Technologies, a top-tier managed services and cybersecurity provider. This partnership enhances Corsica Technologies’…