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Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8×8 CPaaS APIs Across Messaging, Voice, and Video Channels 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced that…
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At Adobe Summit the flagship digital experience conference Adobe announced the private preview of Adobe Marketing Agent, as well as continued agentic innovation within Microsoft 365 Copilot with Adobe Express Agent. This builds on a collaboration between Adobe and Microsoft…
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At Adobe Summit the flagship digital experience conference Adobe announced a strategic collaboration with Amazon Web Services (AWS) to build new offerings that empower marketing and creative teams to deliver customer experiences with greater speed, precision and at scale. The…
At Adobe Summit the flagship digital experience conference Publicis Groupe and Adobe announced an expansion of their global strategic partnership. Adobe Firefly generative AI will be integrated across Publicis’ capabilities through CoreAI, its AI-powered intelligent system that unifies and activates…
Leasure will continue to drive a people-first culture that promotes innovation and further fuels business growth. OpenX Technologies, Inc., one of the world’s leading omnichannel supply-side platforms, announced the promotion of Jeanne Leasure to Chief People Officer (CPO). Leasure’s appointment…
The first AI-powered invisible forensic watermarking solution and the leading enterprise email intelligence platform team up to ensure email privacy and combat rising insider leaks EchoMark, the first AI-powered invisible forensic watermarking solution to combat internal information theft, announced a…
Conversica’s AI & Customer Experience Market Report Reveals Buyers Prefer AI Agents Over Humans in Early Buying Stages for Faster, More Personalized Engagement Conversica, Inc., the leading provider of Conversational AI agent solutions for enterprise revenue teams, announced the findings of…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
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