How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day August 19, 2025

Johns Hopkins Health System Selects Talkdesk for Contact Center Enhancement

Talkdesk, Inc. announced that Johns Hopkins Health System has selected the Talkdesk Healthcare Experience Cloud™ to modernize its contact center operations as part of a broader technology initiative. The implementation will leverage the Talkdesk Customer Experience Automation™ (CXA) platform to streamline interactions, enhance service…

Latest Marketing Tech Insights: Trends and Innovations Roundup 18 Aug 2025

Latest Marketing Tech Insights: Trends and Innovations Roundup

Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…