Exotel launched Harmony a unified, AI-first customer experience operating system that combines voice, messaging, video and generative AI to orchestrate human + machine interactions. Built to drive automation, empathy and real-time observability, Harmony aims to deliver double-digit company growth by…
Elastic Path has unveiled major enhancements to its Intelligent Commerce Platform, introducing native AI-powered search, a visual CMS, and a fully hosted frontend environment built for modern B2B commerce. These additions give brands the ability to accelerate digital experience delivery,…
Adstra has unveiled a major step forward for AI-driven answer engines by making its Conexa identity platform fully compatible with leading models. This upgrade introduces privacy-safe identity resolution and advanced ad-targeting capabilities, giving AI platforms a sustainable path to monetization.…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
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