How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day January 15, 2026

RingCentral Named a Leader in IDC MarketScape for AI-Enabled Contact Center Workforce Engagement Management

RingCentral Named a Leader in IDC MarketScape for AI-Enabled Contact Center Workforce Engagement Management

RingCentral, Inc., a global provider of AI-powered business communications and contact center solutions, has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement Management 2025–2026. The recognition highlights RingCentral’s strength in delivering AI-driven workforce engagement…

Evertune Launches Shopping Intelligence To Track Brand Visibility in AI Product Recommendations

Evertune Launches Shopping Intelligence To Track Brand Visibility in AI Product Recommendations

Evertune announces Shopping Intelligence to track and optimize product visibility in ChatGPT shopping results Evertune, the leader in Generative Engine Optimization (GEO), announced Shopping Intelligence, a new capability that tracks how AI models recommend products and translates raw data into…

Smartcat Releases Enhanced AI Video Translation To Bring Human-Quality Multilingual Content to Global Teams

Smartcat Releases Enhanced AI Video Translation To Bring Human-Quality Multilingual Content to Global Teams

Smartcat, an AI translation platform for the global enterprise, introduces an improved version of its AI Video Translation. The update brings faster processing, richer voice options, and more accurate synchronization across 280 languages. Video translation was already one of Smartcat’s most…