Introducing Kore.ai GALE—Generative AI and LLM Platform for Enterprises

Another AI in marketing technology news is here. Conversational AI software provider Kore.ai announced its first unified GenAI and LLM platform for enterprises. Branded GALE, the new platform accelerates the AI business value delivered to enterprise customers with no-code tools and solutions.

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What is Kore.ai GALE?

Kore.ai GALE is the industry’s first generative AI and LLM platform for AI application development and lifecycle management. Simply put, GALE is a GenAI app-builder with endless capabilities for fine-tuning, and performance optimization. Users can use GALE to build powerful AI applications in a fraction of the time, thus enhancing go-to-market productivity and pivoting their faster deployments to scale in an enterprise environment. Kore.ai, a leader in enterprise generative and conversational AI platform technology, mentions GALE as a powerful innovation to “derive value from GenAI.”

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Why GALE?

GenAI app-building platforms like Kore.ai GALE will shatter traditional norms in enterprise software and application development. With GALE, enterprise DevOps teams can quickly develop, test, deploy, and optimize ready-to-use AI models across various scenarios. With a no-code framework and toolset, GALE is intuitive and efficient with multiple AI models and prompts. The no-code AI integrations make it easy for developers to build, test, and scale personalized software and application features without requiring an AI engineering team to support the development.

At the time of this announcement, the CEO of Kore.ai Raj Koneru highlighted how GALE has arrived to disrupt the Gen AI transformer models environment for enterprises. For businesses, Kore.ai GALE allows software and application DevOps teams to act beyond their current limitations and silos, without losing focus of the core AI-building functionalities and guardrails. In short, GALE will allow enterprise teams to experiment with almost every LLM or SLM model to build the most sophisticated GenAI apps.

Top Features of Kore.ai GALE for Enterprise

Powered by the Kore.ai platform, GALE simplifies AI application development and enables rapid prototyping. With a no-code framework that optimizes performance across various scenarios, large-scale AI implementation becomes easier and faster.

Large-sized organizations in banking, healthcare, insurance, and retail are already using the GALE beta version to:

• improve market research activities
• improve search and content discovery
• fine-tune knowledge management with superior trend analysis
• automate process management across IT, HR, Finance, Marketing, Sales, and Service
• create recommendations and summaries from emails, social media conversations, tele-calls, chatbot messengers, ticketing systems, and so on.

As new use cases emerge in the GenAI app marketplace, we will find companies like Kore.ai pushing the bar higher.