Nutshell has introduced a major enhancement to its platform by launching native integrations with Zoom, Google Meet, and Microsoft Teams. This new capability enables users to automatically log, transcribe, and generate AI-powered summaries of calls and meetings directly within the CRM, making it easier for teams to keep track of conversations and follow up efficiently.
With this launch, Nutshell becomes one of only three CRM providers worldwide to offer native integrations with all three major meeting platforms. It is also the only CRM priced under 90 dollars per user per month to include these integrations natively, setting it apart from competitors that often rely on third-party tools or expensive upgrades for similar functionality.
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The new feature is available to all Nutshell customers, giving teams the ability to eliminate manual note-taking, centralize meeting records, and align more quickly on next steps. By automatically attaching meeting transcripts and summaries to contact records, Nutshell ensures that every interaction is documented and easily accessible across the organization.
“You shouldn’t have to choose your CRM based on which meeting app you use,” said Chris Cain, VP of Product Development at Nutshell. “By delivering native integrations to Zoom, Google Meet, and Microsoft Teams complete with transcription and AI summaries—we’re giving teams back time and ensuring every conversation turns into forward motion.”
The process is designed for simplicity. Users connect their meeting platform of choice to Nutshell in just a few clicks. Once connected, the system automatically logs the meeting to the appropriate lead or contact record. It then generates transcripts and AI summaries, which are stored alongside other contact interactions, creating a single, searchable source of truth for every conversation.
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This integration allows teams to maintain complete visibility over meeting histories without toggling between different tools or relying on fragmented notes. The combination of automated transcription, summarization, and organization helps sales and customer success teams save time, reduce administrative work, and focus on moving deals forward.
By embedding these capabilities directly into its CRM, Nutshell strengthens its position as a cost-effective yet powerful solution for businesses that rely on multiple meeting platforms. The update reflects a broader industry trend toward unifying communications, AI-driven productivity, and data transparency within core business tools.
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