OSM Worldwide Exceeds 2024 Expectations in Ecommerce Shipping

OSM Worldwide, a nationwide eCommerce and direct-to-consumer (DTC) parcel expeditor, had a strong 2024 despite challenges in the eCommerce shipping and logistics landscape. The company’s ongoing investments, commitment to customer satisfaction and service expansion drove nearly a 10% year-over-year growth in both parcel volume and revenue. This performance underscores OSM Worldwide’s ability to adapt to evolving needs while maintaining operational excellence, positioning it for continued success in 2025.

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A key example is the company’s improved OSM Premium Network®, which optimizes middle-mile processes and delivers greater value. In addition to the personalized service and partnership OSM Worldwide offers its customers, the OSM Premium Network includes an enhanced OSMART™ customer portal, which provides 24/7 mobile-friendly access to interactive, visual analytics, customizable reports, instant invoice access and more. The company also uses artificial intelligence to streamline operations, improving efficiency in package weighing, scanning and sorting. An upgraded tracking interface makes it easier to see the status of packages, while AI-powered route optimization enhances transportation logistics, reducing transit times and costs.

In addition to these advancements, OSM Worldwide is proud to announce it has been certified again as Service Organization Control Type 2 (SOC 2) compliant, a significant achievement that reinforces its commitment to maintaining the highest standards of security, confidentiality and privacy for its customers’ data. SOC 2 compliance ensures that OSM Worldwide’s processes and systems meet rigorous industry standards developed by the American Institute of Certified Public Accountants (AICPA) for data protection, providing customers with peace of mind that their sensitive information is stored and processed with the utmost care.

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“We continually invest in technology and operations to drive innovation and improve shipping processes,” said Gaston Curk, CEO of OSM Worldwide. “These advancements, combined with our strong network, enable us to offer our customers superior reliability and flexibility, making it easier for them to meet the growing demands of the fast-paced eCommerce industry.”

The company’s commitment to growth is demonstrated through significant investments in both technology and operations. For example, from 2022-2024:

• OSM Worldwide increased its technology and operations investments by 33%.
• Technology talent expenditures increased by 55%, reflecting a strong commitment to delivering the most innovative services.
• In 2022, the company relocated from a 60,000-square-foot facility in York, Pa., to a state-of-the-art 176,230 square foot space.
• In 2024, the company relocated from a 75,000-squaret-foot facility in Las Vegas, to a state-of-the-art 164,320 square foot space.

With its OSM Premium Network, SOC 2 compliance, continued focus on innovation and consultative approach, OSM Worldwide is well-prepared to offer customers superior shipping solutions that enhance their business in 2025 and beyond.

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Source – PRWeb

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