Over the past several years, Humanetics has accelerated its growth by expanding both its product portfolio and its global presence. Building on this momentum, the company is introducing a new organizational structure for its Safety business unit, designed to strengthen…
Germany’s iconic department store chain deploys Blue Yonder’s AI-driven demand and replenishment capabilities to strengthen its commitment to quality and convenience In rapidly evolving retail landscape, consumers increasingly seek personalized shopping experiences tailored to meet their specific demand requirements. For…
New product and services bundle makes it easy to get up and running quickly with Five9 and Salesforce Service Cloud Voice BYOT Five9, provider of the Intelligent CX Platform, announced Five9 Fusion for Salesforce, an offering that combines Five9’s real-time…
Dialpad, the leader in Ai-powered communications intelligence, announced its availability on Google Cloud Marketplace, making its award-winning platform easily accessible to millions of Google Cloud users. Businesses of all sizes can now seamlessly incorporate Dialpad’s advanced business communications platform, Dialpad…
New Bringg Platform extension dynamically prevents overbooking and maximizes fleet utilization for retailers and logistics providers Bringg, the last-mile solutions leader, announced its newest platform extension, Dynamic Delivery Slots. Now, shippers can offer precise delivery windows during eCommerce checkout to…
New Report Reveals Just 3 Out Of 10 Banking Customers Describe Onboarding As “Seamless” OvationCXM, a global leader in customer experience management (CXM), announces the findings of the 2025 Business Banking Customer Experience Report, an in-depth look at the experiences…
Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In fast-paced business landscape, every missed call is a missed opportunity. Aircall, the customer communications and intelligence platform trusted by over…
Leading platform for facilities services to showcase partners and their solutions ServiceChannel, the leading platform for the procurement and delivery of facilities services, has introduced a new online ecosystem that offers multi-site customers and service providers access to a dynamic…
The BPaaS solution is designed to streamline the dispute resolution process and enhance customer satisfaction Cognizant announced the launch of an AI-powered dispute management solution in partnership with ServiceNow. This Business Process as a Service (BPaaS) offering is specifically designed…
5000fish, the innovative software company behind the Yurbi brand, is proud to announce the release of Yurbi Version 12, a powerful upgrade to its embedded analytics platform. Designed specifically for software vendors and SaaS providers, Yurbi Version 12 empowers organizations to…
Skyvia, the most comprehensive data integration platform, has introduced Simply Contact’s success story of automating dataflows, streamlining analytics, and improving performance using its no-code solution. By connecting Zendesk with Salesforce and other CRM systems, Simply Contact achieved a 15% boost…
Barrett Distribution Centers, a trusted leader in third-party logistics for e-commerce and omnichannel fulfillment, announces the launch of its E-commerce Accelerator, a program designed to help high-growth, early-stage brands scale their logistics operations efficiently. A Permanent Home for Growing Brands…
IrisAgent, a pioneer in AI-driven customer experience solutions, announced the general availability of its AI and Live Chat integration for Salesforce Messaging. This innovative solution seamlessly blends advanced artificial intelligence with human expertise, transforming customer support efficiency and elevating user…
Agreement Expands RCS Coverage Across the U.S., Enabling Businesses to Launch RCS for Business to Verizon Subscribers Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is highlighting its expanded partnership with Verizon, one of…
AliExpress, an international online retail marketplace, is celebrating its 15th anniversary with a renewed commitment to affordability, innovation, and customer satisfaction. Since its launch in 2010, AliExpress has experienced remarkable growth, transforming the global e-commerce landscape by offering millions of…
Kaloustian brings more than 25 years of proven enterprise growth to Hyland, where he’ll lead the company focus on driving customer success, services, support and renewals Hyland, the leading provider of unified content, process and application intelligence solutions, and the pioneer…
Enhancements include integration of information captured in meetings into CRM records and a new mobile app that summarizes face-to-face conversations AudioCodes, a leading provider of unified communications voice, contact center, conversational AI applications and services for enterprises, announced the addition of…
RingCentral, Inc., a global leader in AI-powered trusted business communications, kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and innovation that transforms customer experiences. “At RingCentral, we’ve been on a journey for the past 25…
