LivePerson, the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Marketing Tech Insights: 75 percent of Consumers Abandon Purchases…
A recent survey by HostingAdvice.com highlights the importance of website design and functionality in earning consumer trust. The findings underscore the importance for businesses to make their online presence a top priority to remain competitive in an erratic and unpredictable consumer marketplace.…
Accenture has acquired Joshua Tree Group (“JTG”), a supply chain consulting firm specializing in distribution center performance. The acquisition will help Accenture make distribution centers more productive and efficient for its clients in retail, consumer goods and other product-based industries. It also…
GITEXGlobal – Transcom, a leading global customer service provider, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to create an AI-powered, real-time translation solution that can enable contact center agents from anywhere in the world to converse…
at Adobe MAX – the world’s largest creativity conference – Adobe announced breakthrough innovations in Adobe Photoshop and Adobe Illustratorthat deliver unmatched power and precision across core graphic design, illustration and creative imaging workflows, while bringing unprecedented levels of speed and productivity. The latest Photoshop…
reAlpha Tech Corp., a real estate technology company developing and commercializing artificial intelligence (“AI”) technologies, announces a significant milestone recently achieved by its subsidiary, AiChat Pte. Ltd. (“AiChat”). AiChat, a leading provider of AI-powered conversational solutions, has partnered with M1…
at Adobe MAX 2024 – the world’s largest creativity conference – Adobe announced a new global initiative that expands the Adobe Digital Academy’s focus to equip next-generation learners and teachers with AI literacy, content creation and digital marketing skills to thrive in…
Pax8, the leading cloud commerce marketplace, announced the findings of its new global survey, commissioned by Channelnomics, of IT solution providers on the marketplace trends that are transforming the future of digital sales in the channel. Entitled, “Digital Sales Evolution…
First-of-its-kind solution shown to increase brand awareness by over 50% across mobile video, CTV, and display ads LoopMe, a leading technology company that uses artificial intelligence (AI) to improve brand advertising performance, has announced the launch of Brand Outcome Scores…
SSC.AI’s powerful hybrid platform is reshaping customer engagement, helping businesses optimize operations and achieve unprecedented revenue impact SSC.AI, a leader in conversational AI and live chat solutions, is making waves in the business world by merging advanced artificial intelligence with human expertise to create…
Zoovu, a leading AI search and product discovery platform, announced that it joined the Microsoft Azure Marketplace to make its product discovery experiences accessible to Azure customers, including Zoe, Zoovu’s new generative AI-powered product advisor that integrates Microsoft Azure OpenAI Service. Zoovu…
FlexClip, PearlMountain Limited’s flagship video creation platform, has recently introduced a suite of new AI tools, including AI Photo Colorizer, AI Photo Restoration, AI Image Upscaler, AI Image Extender, and AI Face Swap. These new tools are crafted to provide users with…
ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, is excited to announce the release of its latest research paper, in collaboration with Execs in the Know, titled 2024 CX Leaders Trends…
6sense, the leading platform revolutionizing B2B revenue generation, this week hosted Breakthrough 2024. The annual event brought together more than 1,200 sales and marketing leaders, providing a dynamic environment for in-person connection and collaboration to advance innovative uses of AI technology…
Experian’s latest research report investigates different perspectives from senior decision-makers in four key areas: strategic priorities, data and analytics, technology, and risk. Conducted by Forrester Consulting, the research surveyed 1320 Financial Services and Telco C-suite and Director level leaders across ten countries…
Infosys , a global leader in next-generation digital services and consulting, announced a strategic collaboration with zooplus, a leading European e-commerce company based in Munich, Germany, to enhance its service capability and scalability. Infosys Collabs zooplus: Enhance E-commerce The collaboration will establish a…
Docupace Unveils Major Platform Upgrade Docupace, the trailblazer in back-office automation software for wealth management enterprises, proudly announces the launch of its next-generation user interface (UI) and user experience (UX) initiative – a leap forward designed to turbocharge productivity, fuel…
Triton Digital, the global technology and services leader in the digital audio, podcast, and broadcast radio industries, announced its partnership with New Zealand Media and Entertainment (NZME), New Zealand’s largest multi-media company offering market-leading newspapers, audio brands, and digital platforms. This collaboration…
