Tag Martech News

HawkSearch Launches New Conversational Search Feature

HawkSearch Launches New Conversational Search Feature

Bridgeline Digital, Inc. a provider of AI-driven marketing technology, has launched Conversational Search, the latest addition to its HawkSearch platform. Powered by Generative AI through Smart Response, this innovation leverages natural language capabilities to transform ordinary searches into conversational interactions.…

IAUSIEX Uses NICE CXone to Enhance CX and Innovation

IAUSIEX Uses NICE CXone to Enhance CX and Innovation

NICE announced that AUSIEX has implemented the NICE CXone cloud-native contact center platform to enhance its operational capabilities and customer engagement strategies. AUSIEX is one of Australia’s leading providers of wholesale trading solutions for financial institutions, intermediaries, advisers, and industry participants. AUSIEX uses…