Thunder Federal Launches to Modernize Government With AI

New Practice, led by Leader Maurine Fanguy, Delivers Measurable Outcomes, Greater Transparency, and Faster Results for Mission-Focused Agencies

Thunder, a modern Salesforce and Cloud consultancy, announced the launch of Thunder Federal, a dedicated practice designed to help government agencies transform citizen service delivery and operational effectiveness through speed, transparency, and mission-aligned outcomes.

Led by government CX veteran Maurine Fanguy, Thunder Federal brings a bold new approach to modernization—delivering high-impact results faster and more efficiently than traditional system integrators. The practice is built on Thunder’s proprietary methodology, which emphasizes rapid delivery, integrated solutions, and continuous improvement.

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“Our goal is to help federal leaders deliver the experiences Americans expect—faster, smarter, and more transparently,” said Maurine Fanguy, Head of Thunder Federal. “Agencies are under pressure to deliver more with less. We empower them to do exactly that—with AI, automation, and cloud platforms that scale with mission needs.”

Thunder Federal’s preconfigured, AI-enabled solutions for contact centers, case management, and workforce systems support cross-agency goals for service equity, digital access, and public trust. With deep expertise in Salesforce Public Sector Solutions, Amazon Connect, and AI technologies like Agentforce, Thunder delivers modernization that’s not just faster—but measurably better.

“We’re focused on what matters most: enabling agencies to serve the public with speed and accountability,” said Carter Wigell, Thunder CEO and Founder. “This is about outcomes over overhead—and real change, not just change orders.”

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With Thunder’s cloud-native solutions, federal teams can expect to reduce resolution times, lower costs, and improve citizen satisfaction through real-time analytics and smarter workflows.

Thunder Federal stands ready to support bold missions across defense, health, and civilian agencies, bringing speed, innovation, and accountability to government services. We help leaders deliver tangible results through modern digital tools and a clear focus on performance and citizen impact.

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Source – PR Newswire

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