Contrary to what we assume, AI adoption among enterprises is sluggish compared to small-sized businesses. In the latest report on sales and marketing, CRM Pipedrive’s data suggests small businesses are ahead of enterprise organizations in AI adoption. This challenges the…
SaaS technology leader Grant Stanis is the new CEO of service ticketing and live chat solutions provider, TeamSupport. The company has also announced adding a new conversational AI to its TeamSupport AI suite to improve overall agent productivity. Offered as…
When you hear “ecosystem,” images of frozen tundras or lush rainforests may spring to mind – and rightly so! Ecosystems operate through a delicate synergy between living and non-living elements, each vital for survival. Enter product ecosystems, not dissimilar! These…
Introduction AI voice assistants, such as Siri, Alexa, and Google Assistant, have emerged as powerful tools that not only assist but also accompany users throughout their daily routines. These voice assistants, developed by tech giants like Amazon, Google, and Apple,…
The launching of AvaTouch, a generative video bot meeting system intended to transform remote work, has been announced by Tokyo-based AvaTouch, Inc. AvaTouch is an AI platform that enables one-on-one interactions between users and AI bots by utilizing machine learning…
With the AT&T mobile network, Webex Calling is seamlessly integrating to deliver a strong, mobile-first, and unified collaboration experience via a single business mobile number. Together, AT&T and Cisco are bringing SD-WAN connectivity together with supplemental services like 5G and…
Unbounce, a leader in the development of marketing technology, is happy to announce the debut of “Unprompted,” a brand-new podcast hosted by Pete Housley, chief marketing officer. The panelists on Unprompted will represent a wide range of perspectives as they…
Using generative AI, UpdateAI is revolutionizing customer success management by reimagining post-sales workflows and increasing productivity. A $2.3 million investment round lead by IdealabX was secured by UpdateAI, the ChatGPT-powered client Success platform that creates Smart Summaries of client meeting notes…
Hyro’s platform, which includes conversational and generative AI, will be made available across major channels in the healthcare and other regulated industries with the aid of new expansion financing. The leader in plug-and-play conversational artificial intelligence (AI), Hyro, has completed…
Data Prep detects identification data issues and automatically cleans it to more effectively contact target audiences and build AI models. Versium’s extension of its end-to-end data technology platform unleashes data’s full value at every stage of the journey. Through Versium’s…
