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TQA Unveils Agentic AI Identity and Expands Microsoft and ServiceNow Partnerships

TQA Unveils Agentic AI Identity and Expands Microsoft and ServiceNow Partnerships

As enterprises accelerate investment in artificial intelligence, many organizations continue to struggle with translating experimentation into measurable business outcomes. TQA’s latest strategic shift highlights how service providers are repositioning to address this execution gap, with the company introducing a new identity centered on agentic AI and expanding partnerships aimed at scaling enterprise adoption.

TQA, long recognized for its work in intelligent automation, announced a comprehensive rebrand alongside a strategic expansion into agentic AI solutions. The company said the move is designed to help enterprises overcome challenges in moving AI initiatives from pilot phases into production environments capable of delivering tangible financial results.

The announcement comes amid growing industry concern that despite rising investment in generative AI, enterprise outcomes have lagged expectations. According to research cited by TQA, as many as 95 percent of AI projects have failed to produce meaningful improvements in financial performance, underscoring a widening gap between experimentation and operational deployment.

“We are seeing a massive production gap. Everyone is curious and piloting agentic solutions, but very few are breaking through to active production”, said Tom Abbott, Founder and Chief Revenue Officer at TQA. “Enterprises are struggling because they are trying to “bolt on” AI to processes. We are here to solve this problem; we help clients to reinvent their processes and build AI solutions to create a true agent-enabled workforce.”

To support complex enterprise environments, TQA is expanding its technology ecosystem through formalized partnerships with Microsoft and ServiceNow while maintaining its longstanding relationship with UiPath. The company is introducing dedicated technology practices aligned with these platforms to address multi platform transformation needs.

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Within the Microsoft ecosystem, TQA will integrate Copilot, Power Platform, and Azure AI into enterprise operations, focusing on secure and scalable deployments designed to deliver measurable outcomes. Through its ServiceNow collaboration, TQA will act as a consulting and implementation partner specializing in Workflow Data Fabric and AI agents, helping organizations modernize legacy workflows and transition toward outcome driven automation strategies.

Despite broadening its partnerships, TQA emphasized its continued investment in UiPath, where it has maintained Diamond Partner accreditation for more than six years across Europe and North America. The company has also been recognized as a UiPath Fast Track Partner for agentic AI expertise and has received multiple awards for industry specific automation solutions.

This multi vendor approach reflects TQA’s strategy of connecting legacy systems, cloud infrastructure, and emerging AI platforms into unified enterprise workflows. By combining automation heritage with new agentic capabilities, the company aims to enable organizations to deploy AI agents that operate across business processes rather than as isolated tools.

“Our promise is simple”, continued Abbott. “It’s to deliver AI-powered agents that actually work – in the real world, for real business challenges, building on our heritage and expertise in automation.”

The rebrand positions TQA within a growing market focused on operationalizing artificial intelligence at scale. As enterprises seek practical pathways beyond experimentation, agentic AI is emerging as a framework for embedding intelligent agents directly into workflows, potentially reshaping how organizations approach automation, productivity, and digital transformation.

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