NICE announced that Arrow XL, the UK’s largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE’s portfolio of next-generation CX AI technologies. The move to CXone from the incumbent solution will better support Arrow…
Video messaging leader Vidyard announced significant enhancements to its hyper-realistic AI Avatars that make developing and delivering hundreds of customized sales videos faster than it once took to record one. First announced in April this year, the groundbreaking addition to the industry-leading Vidyard…
Actifai, a leader in artificial intelligence solutions for broadband and communications providers, today announced that RFNOW Inc., an independent internet service provider based in Virden, Manitoba, has chosen Actifai’s AI-powered ‘Digital’ solution to enhance its online shopping experience. RFNOW’s decision to implement Actifai’s…
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, released its State of Nonprofit Digital Engagement Report from Twilio.org, which highlights the impact of new technology on engagement in the nonprofit sector, including public sector, healthcare and…
DMi Partners, the award-winning full-service performance marketing agency specializing in affiliate, email, paid search, and SEO, is excited to announce the launch of Lumina by DMi, a cutting-edge platform designed to revolutionize measurement and reporting for affiliate campaigns. Lumina by DMi empowers DMi’s…
Obsidian Solutions Group (OSG) is pleased to announce that it has selected Capital Communications & Consulting (C3) to deliver marketing and public relations services, supporting OSG’s mission to strengthen brand visibility and engagement within the defense and intelligence communities. New MarTech…
DvSum, Inc., a leading innovator in data management and AI-driven solutions, announces the successful deployment of its Conversational AI solution (“CADDI”) at Liberty Latin America. This collaboration marks a significant step towards enhancing customer satisfaction, improving customer care agent efficiency,…
A new global study, Marketers and GenAI: Diving Into the Shallow End from SAS and Coleman Parkes Research, reveals that while 90 percent of organizations plan to invest in generative AI for marketing in 2025, 90 percent of CMOs admit that they do not…
Introducing unified metrics, generative AI-powered reports and insights, and a custom ML model building studio Zoho Corporation, a leading global technology company, launched a new version of Zoho Analytics—Zoho’s self-service BI and analytics platform. Among more than 100 other enhancements,…
New collaboration promises to improve customer experiences by combining leading CIS and customer experience solutions KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA’s customer experience management solutions with the powerful…
Genesys, a global cloud leader in AI-Powered Experience Orchestration, reported strong results for the first half of its fiscal year 2025 (Feb. 1 – July 31, 2024). The Genesys Cloud platform surpassed $1.6 billion annual recurring revenue (ARR)i for the second…
Oracle announced new capabilities within Oracle Unity Customer Data Platform (CDP) that provide organizations with precise views of customer accounts and buying groups to optimize marketing and sales revenue growth initiatives. The latest updates offer marketers and sellers actionable account views that leverage…
WPP has announced the acquisition of New Commercial Arts (NCA), a prominent independent creative and customer experience agency. NCA will be integrated into Ogilvy’s global creative network, enhancing Ogilvy’s presence and growth in the UK market. Read the MarTech News : Connectly…
Nostra AI, a conversion optimization software company for e-commerce brands, announced today that the company has raised $8.9 million to make websites faster and optimize performance. The round was led by High Alpha with participation from Signal Peak Ventures, Sugar Capital, Crosscut and Good Friends along with industry…
International Data Corporation (IDC) announced the launch of IDC Velocity for Sales, a first-of-its-kind SaaS platform that enables Sales and Revenue Operations teams, in partnership with their Sales leaders, to create winning territory and account plans through a single source of…
Connectly, the leader in conversational commerce, announced its $20 million Series B investment led by Alibaba, with participation from Unusual Ventures, Volpe Capital, RX Ventures, Falabella Ventures and Philippos Kourkoulos Latsis. Connectly, which was founded in 2020 by industry veterans…
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