Marketeam.ai, a leader in AI-native marketing technology solutions, proudly announces the launch of Jane, the newest addition to its elite team of autonomous marketing specialist agents. Jane is an advanced AI Content Marketing and SEO specialist, engineered to provide businesses worldwide with professional-level…
Mavely, the Everyday Influencer Platform announced two new integrations for creators within their platform in partnership with LinkDM and Button, as well as updates to their influencer storefront product Mavely MyShop. These integrations add to Mavely’s robust suite of tools and give Mavely creators access…
Experian’s latest research report investigates different perspectives from senior decision-makers in four key areas: strategic priorities, data and analytics, technology, and risk. Conducted by Forrester Consulting, the research surveyed 1320 Financial Services and Telco C-suite and Director level leaders across ten countries…
Infosys , a global leader in next-generation digital services and consulting, announced a strategic collaboration with zooplus, a leading European e-commerce company based in Munich, Germany, to enhance its service capability and scalability. Infosys Collabs zooplus: Enhance E-commerce The collaboration will establish a…
Comprehensive Cloud Solutions RingCentral Inc., a global leader in AI-powered trusted business communications for companies of all sizes, announced it has received the PAN-India license from the Department of Telecommunications (DoT) to operate across all 22 telecommunications circles in India.…
AI-Driven Innovation for Customer Service Professionals Mitel, a global leader in business communications, announced the global availability of Mitel Interaction Recording (MIR) Insights AI, which provides organizations with deeper business analytics by fully automating the analysis and categorization of recorded…
Docupace Unveils Major Platform Upgrade Docupace, the trailblazer in back-office automation software for wealth management enterprises, proudly announces the launch of its next-generation user interface (UI) and user experience (UX) initiative – a leap forward designed to turbocharge productivity, fuel…
Oracle announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues, and serve their customers more effectively. The latest updates improve customer satisfaction by automatically identifying customer issues, recommending actions,…
G2 Introduces New Attribution Integrations G2 Introduces: New attribution integrations offer a comprehensive look at the impact of buyer intent while the Executive Summary helps optimize category and competitive performance New Capabilities for Go-to-Market Teams The world’s largest and most…
Leading CX platform establishes two new data centers to support multi-national enterprises serving customers across the globe Expansion of Data Centers in India Five9, provider of the Intelligent CX Platform, announced the expanded availability in India with the addition of…
Strengthening its position in Europe, BSS Group integrates On Tap’s expertise to deliver innovative digital commerce solutions across the continent BSS Group, a global provider of full-service digital commerce solutions, has acquired EU-based eCommerce firm On Tap, boosting its European presence. This…
Cortex represents a significant advancement in Liftoff’s ML technology infrastructure, enabling faster product innovation and more effective ad campaigns Liftoff announced the launch of its next-gen machine learning platform, Cortex. By tailoring neural network models to improve campaign effectiveness, Cortex…
Advanis and Sitecore unveil findings from new digital experience report – DX Vision 24 – built around insights from more than 600 global marketing leaders Sitecore, a global leader in digital experience software, announced the release of its DX Vision…
Annual Research Shows B2B Buyers Are Nearly 70% Through Their Purchasing Process Before Engaging with Sellers by 6sense. 6sense, the leading platform revolutionizing B2B revenue generation, announced the release of its annual 2024 Buyer Experience Report. Produced by the 6sense…
Together, Instacart and Roku are making TV moments shoppable for high-intent customers. In an expanded partnership, the leading grocery technology company in North America and the #1 TV streaming platform in the U.S. are providing the massive scale and valuable insights that consumer-packaged…
Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows, including powerful voice AI Zendesk introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, powerful voice, and agent builder. Leading…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
AI-powered customer experience management or CXM has pushed the quest for innovation and excellence to new heights. Customer privacy is now equivalent to CX outcomes, linked to operational excellence that contact centers pursue. In 2024, CX and service teams seek…
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