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Germany Cognigy, a global leader in AI-powered customer service solutions, announced the premiere of the third season of its acclaimed video series, CX Disruptors. In the new AI Impact Series, industry leaders Toyota, Bayer, Lippert, and ERGO take center stage to share…
Wondershare Filmora, a leading video editing software, and Universal Music for Creators, the claims-free music licensing platform, announced a new agreement that grants video creators with global access to more than 50,000 claims-free tracks and 200,000 custom audio edits, elevating…
Stirista, a leader in data-driven marketing innovation, announced the launch of its Stirista API Marketing Suite—an advanced capability designed to boost access to data solutions through on-demand integrations, enhancing marketing strategies with real-time insights. The API Marketing Suite enables marketers…
Go Addressable, a non-profit trade organization dedicated to and advancing the growth of addressable TV advertising, released new research findings in conjunction with Advertiser Perceptions that captures the growth, usage, and adoption of this medium. Marketing Tech Insights: Zendesk 2025 CX Trends:…
Zendesk 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: consumers demand AI interactions that feel more human, personalized, and engaging than ever before. Drawing on insights from over 10,000 global consumers and business leaders, Zendesk’s seventh annual report…
The Trade Desk announced that it has developed Ventura, an innovative new streaming TV operating system (OS). The Trade Desk will partner with smart TV original equipment manufacturers (OEMs) and other streaming TV aggregators to deploy Ventura. Marketing Tech Insights:…
Lucihub, the award-winning AI-powered video production platform, is disrupting digital storytelling with new advancements that seamlessly integrate pre-production and production into one streamlined workflow. Designed for global ease and efficiency, Lucihub’s latest update offers a single sign-on experience that takes users…
Priority Software, a global leader in cloud-based business management solutions, furthers its expansion across North America as a new technology provider for COWTOWN, a multi-location, Canada-based specialty retailer. The digital transformation of COWTOWN’s technology infrastructure streamlines operations, generates real-time data and…
Pipedrive, the easy and effective sales CRM, unveiled its State of AI in Sales Report which examines the adoption and usage of artificial intelligence (AI) tools among sales teams. The report, based on a survey of 500 business owners and leaders, delves…
FreeCast is announcing the long-awaited launch of its app on Roku. The FreeCast app will bring the company’s lineup of over 500 free streaming channels, as well as the company’s paid Value Channels package, to Roku’s platform. A forthcoming update…
Sprout Social, an industry-leading provider of cloud-based social media management software, announced several innovations to its product suite that enable marketers to work faster and smarter in the face of tightening budgets and heightened customer expectations. Many of these will…
Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced that Talkdesk is simplifying the agent experience by embedding Talkdesk inside third-party customer relationship management (CRM) and helpdesk systems agents…
According to Capterra’s 2025 Tech Trends Survey, nearly half (48%) of retail businesses regret at least one software purchase from the past 18 months. Moreover, 63% of regretful buyers describe the financial impact of their bad software investment as “significant to…
Axis Communications, the industry leader in video surveillance, announced the 9th generation of its purpose-built system-on-chip (SoC). The new ARTPEC-9 SoC offers advanced video compression to reduce bandwidth and storage needs, especially beneficial for cloud-based video solutions. With an incredibly low…
What is Human-Centric AI? Zendesk Reveals 2025 CX Trends: AI That Feels Human is the Key to Unlocking Customer Loyalty The 7th annual edition of the Zendesk 2025 CX Trends Report is live! Zendesk, a leader in customer experience management…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
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