How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day May 28, 2025

Coforge and Nylas Partner to Revolutionize Salesforce Customer Scheduling

Coforge Limited, a global digital services and solutions provider, announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the Salesforce ecosystem. This collaboration brings together Nylas’ advanced communication infrastructure…

Ibex Appoints Ricky Fields as Global Head of Business Development for Wave IX

Industry veteran to drive go-to-market strategy for award-winning AI-powered CX solutions ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced the appointment of Ricky Fields as Global Head of Business Development for…

Algonomy Unveils Trio of AI Tools for Digital Commerce

Algonomy, the global leader in algorithmic decisioning for retail, announced the launch of three cutting-edge solutions purpose-built to help retailers deliver hyper-personalized shopping experiences at scale: Ensemble AI, Social Proof Messaging, and Active Content. These product innovations represent the next leap forward…