How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day June 16, 2025

Sprinklr Chooses Rocketlane to Power Global Services Delivery

Sprinklr Chooses Rocketlane to Power Global Services Delivery

Rocketlane, the leading platform for professional services automation, announced that it has added Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, to its customer base. The selection follows a rigorous evaluation process led by Sprinklr’s services leadership.…

NiCE CXone Mpower Builds on Snowflake AI to Unlock Secure, Scalable CX Automation

NiCE CXone Mpower Builds on Snowflake AI to Unlock CX Automation

NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation NiCE announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full value of customer interaction data…

Netcore Cloud Strengthens Presence in Indonesia to Empower BFSI, Retail

Netcore Cloud Strengthens Presence in Indonesia to Empower BFSI

With 100+ customers across Indonesia, Netcore deepens its Indonesia presence through local teams and a new data center to empower local brands Netcore Cloud, a global leader in AI-powered marketing automation and customer engagement, celebrates ten years of empowering brands in Indonesia. With 100+…

Adobe Unites Creativity, Marketing and AI for Customer Experience Orchestration

Adobe Unites Creativity, Marketing and AI for CX Orchestration

At Cannes Lions, Adobe unveiled a groundbreaking suite of product innovations that power Customer Experience Orchestration (CXO)—fusing creativity, marketing and AI to deliver intelligent, scalable and connected customer experiences. CXO is the evolution of Customer Experience Management, fulfilling the promise…