AiVANTA, Slangit Partner to Develop AI Customer Engagement Platform

AiVANTA, a leading AI-driven SaaS platform for multilingual, dialect-specific personalized video communication, and Slangit Technologies, a leader in interactive Knowledge Base solutions with deep expertise in Arabic dialects, have announced a strategic partnership to co-develop an AI-powered customer engagement platform for Arabic-speaking markets in the Middle East.

This collaboration brings together AiVANTA’s hyper-personalized video messaging capabilities with Slangit’s intelligent, real-time voice and chat-based interactions. As the Middle East rapidly advances its digital transformation efforts, the joint solution addresses the growing need for culturally relevant, automated communication at scale—bridging fragmented systems and enabling truly localized engagement.

Marketing Technology Insights: Taboola Launches Predictive Audiences to Boost Conversions

The proposed platform will integrate Slangit’s Knowledge Base as a Service with AiVANTA’s AI-powered video engine. This will allow businesses to deliver timely, relevant customer interactions across websites, messaging apps, and telephony systems, while adapting seamlessly to regional languages and dialects.

By unifying communication and conversation through AI, the solution helps enterprises shift from siloed, impersonal engagement models to connected, intelligent customer experiences. Businesses in sectors such as healthcare, banking, insurance, telecom, and e-commerce can use the platform to automate support, reduce operational load, improve message clarity, and deliver emotionally resonant, localized journeys.

Marketing Technology Insights: Torstar and MediaTonik Pair Up for Programmatic Scale That’s Truly Canadian

AiVANTA has a strong presence in India with clients like ICICI Bank, Bajaj Allianz, Tata Mutual Funds, and Ajax Engineering, and has expanded into the UAE through partnerships with Al-Wathba and Aster Healthcare. Slangit brings deep regional expertise in Arabic voice and conversational technologies, with deployments across voice, chat, and IVR platforms.

Karan Ahuja, Co-founder and CEO of AiVANTA, said, “This partnership is a game-changer for AI-driven multimedia communication in the Middle East.”

Rabih Chehade, Founder and CEO of Slangit Technologies, added, “Together, we’re delivering seamless, localized experiences that redefine customer engagement across the Arabic-speaking market.”

Marketing Technology Insights: Yes& Supercharges Creative Capabilities With Acquisition of Hothouse

Source – PR Newswire

For media inquiries, you can write to our MarTech Newsroom at sudipto@intentamplify.com