Vonage to feature its software solutions, commended by enterprises and developers, at AWS re:Invent 2025 Vonage, a part of Ericsson, announced the availability of its
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
A new consumer study from First Insight reveals a growing backlash against the use of digital twins and synthetic personas in retail decision making, highlighting
In a pivotal moment for the customer engagement and retail marketing ecosystem, Iterable has released its annual Black Friday Insights Report, offering a detailed view
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Black Friday interactions grow by 15% year-on-year, marking a new milestone for Infobip’s global communications platform Infobip, the leading global cloud communications platform for customer
3CLogic has announced a new partnership with ServiceNow designed to transform voice enabled customer service for global enterprises by integrating AI powered voice agents directly
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Braze gives customers the ability to power autonomous, individualized decisioning for their customer engagement strategies on Google Cloud Braze, a leading customer engagement platform that
SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, Inc., a California-based provider of cloud communications and contact center software. The
Springbig, the leading provider of loyalty, SMS, and customer engagement technology for regulated industries, announced a new strategic integration with Meadow, one of the most
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it has entered a partnership with Beijing Fenbeitong
AI automation, Rich Messaging and platform integration set to reshape industries Global cloud communications platform Infobip announces its predictions for 2026, spotlighting transformative trends set to
Vendasta, the company building AI employees to help small businesses work smarter and grow faster, announced the appointment of Eric Johnson, CEO of SurveyMonkey, and
Asiacell, Iraq’s leading telecommunications and digital services provider, has entered into a strategic partnership with Evam, a global leader in real-time customer engagement and journey
Organizations of every size are now turning to artificial intelligence (AI) to gain insights for decision-making, automate repetitive activities, and improve the effectiveness of customer
Kaltura, the AI Video Experience Cloud, announced that it has been included in Frost & Sullivan’s Global Enterprise Video Platform Market Radar 2025. The report recognized Kaltura’s market
Aero Commerce is taking a major step toward creating a unified retail experience by announcing a new partnership with DNA Payments that brings in person
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