Amazon Business has unveiled a new suite of artificial intelligence-driven solutions designed to help organizations and small businesses cut costs, save time, and enhance operational efficiency. Announced during the Amazon Business Reshape conference, these innovations represent the next evolution in smart business buying and are powered by Amazon Bedrock, AWS’s generative AI platform for developing scalable AI applications.
The highlight of the announcement is the launch of Amazon Business Assistant, a conversational AI tool that provides real-time guidance and recommendations to users. Available to U.S. customers at no additional cost, the assistant helps businesses manage their accounts, streamline workflows, and uncover savings opportunities. “For over a decade, we’ve redefined how organizations manage purchasing by delivering a faster, smarter, and more transparent buying experience,” said Shelley Salomon, vice president of Amazon Business. “Amazon Business combines vast selection and competitive pricing with enterprise-grade tools—multi-user accounts, approval workflows, and deep analytics—to help companies manage business buying and operate more efficiently. Now, with new, AI-enhanced tools, we’re empowering organizations to reduce costs, make data-driven buying decisions, and get support when and where they need it.”
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To further improve purchasing visibility, Amazon Business is rolling out Savings Insights, an AI-based analytics feature available soon to Business Prime members in the U.S. The dashboard will automatically analyze spending patterns and suggest opportunities for cost reduction, such as bulk discounts, lower-priced alternatives, or subscription savings.
Enterprise customers will also benefit from Spend Anomaly Monitoring, a new capability that uses AI to detect irregular buying patterns. It flags potential inefficiencies or policy deviations across categories like excessive daily spending or repeated split purchases, allowing administrators to monitor budgets without restrictive controls.
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In partnership with AWS and Deloitte, Amazon Business is introducing two industry-specific AI solutions aimed at transforming procurement and sourcing operations. One focuses on industrial manufacturing, using predictive analytics to anticipate supply chain disruptions and recommend proactive responses. The other targets power utilities, using AI-based diagnostics and predictive modeling to improve grid reliability and asset management. Both solutions are set to roll out in early 2026.
Since its launch in 2015, Amazon Business has become a critical procurement partner for over eight million organizations worldwide, including 97 of the Fortune 100. By integrating these AI-powered tools, Amazon Business continues to redefine how companies manage procurement, shifting from reactive problem-solving to predictive decision-making for smarter, more resilient operations.
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