Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, recently showcased its flagship platforms, EngageLab and GPTBots.ai, at DXPO Fukuoka 2025 (October 10–11), Japan’s premier Sales & Marketing Digital Transformation Expo held at Marine Messe Fukuoka. The Company demonstrated how its innovative solutions help Japanese enterprises enhance efficiency, customer engagement, and operational excellence.
DXPO Fukuoka 2025 gathers influential decision-makers from a broad range of industries, including manufacturing, IT, healthcare, real estate, finance, logistics, retail, and more. Throughout the event, Aurora Mobile’s booth became a focal point for business leaders seeking practical strategies to leverage AI and automation for both customer-facing and internal operations.
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Attendees shared a common goal: to harness AI and automation for smarter customer engagement, streamlined operations, and measurable business outcomes. Many expressed a strong interest in deploying multi-channel marketing automation, intelligent customer service agents, and AI-powered knowledge management to address their unique business challenges – whether it be optimizing sales support, enhancing customer experience, streamlining multilingual communication, improving internal knowledge management, or accelerating workflow efficiency.
EngageLab’s full customer lifecycle, omni-channel marketing automation capabilities and GPTBots.ai’s enterprise-grade AI agent builder received significant attention for their ability to address these challenges. Live demonstrations illustrated how EngageLab enables businesses to orchestrate personalized, data-driven campaigns across channels such as AppPush, WebPush, Email, SMS, and WhatsApp. Meanwhile, GPTBots.ai stood out for its advanced multi-agent architecture, allowing organizations to deploy intelligent agents for customer support, multilingual communication, contract management, knowledge retrieval, and automated process integration – all without complex coding.
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“Japanese enterprises are increasingly focused on harnessing AI not just for external engagement, but to fundamentally enhance internal efficiency – whether through smarter knowledge retrieval, integrating disparate systems, or automating complex workflows,” said Shane Ding, Japan Country Manager at Aurora Mobile. “At DXPO Fukuoka, we engaged in in-depth discussions with leaders from manufacturing, IT, real estate, hospitality, and more. Their feedback reinforced that EngageLab and GPTBots.ai are uniquely equipped to deliver secure, scalable, and innovative digital transformation tailored to Japan’s evolving business landscape.”
Aurora Mobile remains dedicated to supporting Japanese enterprises with advanced technology, local expertise, and a customer-centric approach. The company will continue to invest in R&D and local partnerships to help businesses unlock new levels of efficiency, growth, and customer satisfaction.
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Source – GlobeNewswire
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