Marketing and customer experience are evolving at an incredible speed. Every day, new models, new tools, and new data sources enter the scene. Yet one capability now stands out as a genuine breakthrough: Generative Search– the ability to surface accurate, context-aware answers from across your content ecosystem, instantly.
Coveo, a leader in AI-powered relevance and a 2025 SAP Customer Experience Partner Excellence Award recipient, is hosting a high-impact webinar that reveals how organizations can use Generative Search to deliver answers, not links. If staying ahead of the curve matters to you, this is one session you won’t want to miss. You’ll also gain insight into how Coveo has built GenAI competency across real enterprise deployments.
Let’s explore five compelling reasons to attend.
1. You’ll Learn How Generative Search Changes the Rules of Digital Experience
Search used to be simple: type a keyword, get a list of results. Today, customers and employees want something better – direct answers, personalized to their intent.
The webinar breaks down how generative search works using:
- Retrieval-augmented generation (RAG)
- Context-aware ranking
- Personalized intent models
The result? A search experience that feels like talking to an expert instead of scrolling through endless documents. If you’ve ever wondered why your current search engine doesn’t “just understand,” this webinar connects the dots.
Gartner reports that by 2026, 80% of enterprises will deploy GenAI-powered search to improve customer and employee experience.
Before we dive deeper, here’s a quick snapshot of how generative search upgrades the experience – from searching endlessly to getting the exact answer instantly:
2. You’ll Get Insights Backed by Real Deployments, Not Theory
One reason this webinar stands out is that Coveo isn’t talking about the future- they’re actively powering it. Their platform is already delivering:
- Reduced content friction
- Higher digital conversions
- Smarter customer self-service
- Measurable improvements in support and productivity
You’ll hear what works in the real world, not hypothetical examples. And that’s priceless when you’re deciding where to invest time and budget. McKinsey reports that companies adopting AI-powered search see up to a 30-50% increase in self-service resolution rates. Forrester notes that improved search relevance can reduce customer support costs by 20% or more.
3. You’ll Discover How to Turn Hidden Content Into Business Results
Most organizations have massive content libraries- blogs, support articles, playbooks, product sheets, case studies, and internal documents. But users still can’t find what they need.
This webinar explains how generative search unlocks that information through:
- Unified indexes across structured and unstructured content
- Intelligent metadata mapping
- Context-centric response generation
In simple terms, your content becomes easy to find and valuable the moment someone needs it. Imagine fewer “Where is this file?” emails and more self-service success. That’s the win.
If there’s one strategic hour you invest this month, make it this session. Register now. Register now!
4. You’ll See the Value of Coveo’s Partnerships Across the Digital Stack
The webinar will highlight how Coveo’s ecosystem makes implementation smoother and scalable. With partnerships across Salesforce, SAP, Adobe, Shopify, and other leading platforms, organizations can plug in generative search without reinventing their architecture. According to a Deloitte report, successful AI implementation requires integration with existing enterprise systems and infrastructure, with ecosystem compatibility cited as a key factor.
If you care about interoperability, future-proofing, and protecting your tech investments, this point alone will make attendance worthwhile.
5. You’ll Leave with a Clear Blueprint You Can Use Immediately
No busy professional has time for vague inspiration. This webinar promises practical takeaways you can apply the same week, including:
- How to assess your organization’s search maturity
- How to evaluate generative search vendors
- How to build a business case based on measurable ROI
- How to connect generative search to CX, EX, and revenue outcomes
You’ll walk away prepared – not overwhelmed.
A Quick Personal Note
Technology is only useful when it makes life easier. And let’s be honest- everyone has lost minutes (or hours) digging through files, portals, intranets, and dashboards for “just one answer.” Generative search ends that cycle. If you care about the future of digital experience, this webinar is one of the smartest hours you can spend.
Most teams have the data and the product content… yet AI can’t act on it. That’s because catalogs weren’t built for agentic AI. This masterclass shows exactly how to bridge that gap with a practical blueprint you can apply right away.
If you missed the live session, you can still access the insights that mattered most. The webinar explained how organizations are now creating AI agents that reason, act, and automate tasks, without complex development cycles or heavy engineering. If your roadmap includes scaling AI safely and efficiently, this on-demand replay gives you clarity, real examples, and actionable next steps you can use right away. Watch the On-Demand Webinar Recording Now!
If your organization wants to move beyond search bars and start delivering real answers in real time, this webinar is a must-attend. Coveo’s approach blends proven deployments, deep enterprise partnerships, and practical frameworks you can use immediately.
Reserve your seat and experience how generative search can transform your digital experience strategy.
FAQs
1. What is generative search?
It’s an AI-powered approach that provides users with direct, contextually relevant answers instead of long result lists.
2. Do I need to be a technical expert to attend?
Not at all. The webinar is designed for business, marketing, technology, digital, and CX leaders.
3. Will the webinar include examples from real deployments?
Yes, it will showcase proven results from organizations already using Coveo’s platform.
4. Is this only for e-commerce teams?
No. Marketing, customer service, sales, HR, and IT teams can benefit from generative search.
5. Will attendees receive resources afterward?
Yes. Expect follow-up materials and a structured framework to support next-step planning.
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