Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds, and automation. Whether you’re an experienced professional or new to the field, our insights are here to keep you informed and inspired. Let’s explore the exciting world of marketing technology together!
Here’s a roundup of recent highlights: How Companies Are Transforming Marketing
Lucidworks Launches AI-Powered Commerce and Analytics Studios
Lucidworks, the leading provider of AI search and discovery solutions, announced significant advancements in merchandising and analytics with the twin launches of Commerce Studio™ and Analytics Studio™. Bringing predictive AI and real-time insights to enterprise search and discovery, both platforms will be available as fast-start packages for B2B and B2C enterprises.
Lily AI Research Reveals Product Details Issue for Retailers
Lily AI, the leading AI-powered product content optimization platform for retailers and brands, released new consumer shopping research that highlights the evolving needs and expectations of online shoppers and what retailers and brands need to do to stay competitive.
CallCabinet Partners With 8×8 for Integrated Compliance Recording
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced a strategic partnership with CallCabinet, a leading provider of compliance call recording solutions. As part of the 8×8 Technology Partner Ecosystem, the collaboration integrates CallCabinet’s compliance call recording with the 8×8 Platform for CX, enabling organizations to ensure regulatory compliance and enhance security.
Adobe Launches Real Time CDP for Privacy First Ad Collaboration
Adobe announced the general availability of Adobe Real-Time CDP Collaboration in the U.S., a new offering that enables advertisers and publishers to tackle a changing advertising landscape. Brands have long relied on third-party audience signals to power tailored digital ads. As consumers play a more active role in customizing their privacy preferences, a move away from third-party data means new tools are required for brands to identify relevant audiences and deliver personalized ad experiences. Real-Time CDP Collaboration addresses this by providing advertisers and publishers a secure environment to collaborate on first-party data, which is inherently consent-driven and anchored in trusted customer relationships. Brands can identify high-value audiences and activate campaigns, all without moving or exposing directly identifiable customer data.
Genesys and Mitel Partnership to Innovate Customer Experience
Genesys, a global cloud leader in AI-Powered Experience Orchestration, and Mitel, a global leader in business communications, are teaming up to simplify customer experience (CX) innovation for large enterprises worldwide. The companies are announcing a new global strategic relationship to help organizations drive business outcomes at scale through loyalty-building customer and employee experiences.
In conclusion, the MarTech landscape continues to evolve rapidly, with companies embracing innovative technologies to enhance their marketing strategies and deliver exceptional customer experiences. We’ll keep you updated on the latest developments, so you can leverage these insights to drive your own success in this dynamic field. Stay tuned for more exciting news and trends in the world of marketing technology!
For media inquiries, you can write to our MarTech Newsroom at news@intentamplify.com
