SugarCRM, a leading provider of intelligence-driven sales automation tools, has earned a spot on the Constellation ShortList™ for Midmarket CRM Suites for the third quarter of 2025. The recognition highlights the company’s standing as one of the top technology providers for midmarket organizations seeking comprehensive customer relationship management solutions.
The Constellation ShortList™ serves as a trusted guide for decision-makers evaluating technology investments in fast-changing markets. Selections for the Midmarket CRM Suites category are based on extensive research, including client inquiries, partner feedback, market share analysis, customer testimonials, and vendor selection projects handled by Constellation Research.
Marketing Technology Insights: Cogentiq Now Available in AWS Marketplace AI Agents and Tools Category
Constellation defines midmarket enterprises as those with between 250 and 1,000 employees and annual revenues ranging from $250 million to $1 billion. Within this segment, buyers typically seek CRM suites that go beyond basic contact management to provide unified capabilities for sales force automation, marketing, customer service, and commerce. Additionally, they expect advanced analytics to be seamlessly embedded across the platform and easy to use.
SugarCRM’s platform includes products such as Sell, sales-i, Market, and Serve, all of which are designed to work together to eliminate departmental silos and deliver a cohesive customer experience. These AI-powered solutions streamline workflows across sales, marketing, and service teams, connecting them through intelligent automation and actionable insights.
Marketing Technology Insights: Samba TV Finds Advertiser Confidence Up as 68 Percent of Top Brands Grow TV Ads
David Roberts, CEO of SugarCRM, said the acknowledgement reflects the company’s commitment to delivering an AI-driven CRM that does more than simply aggregate data. Instead, SugarCRM aims to guide salespeople and customer-facing staff toward the most effective next steps, even in complex environments with hundreds of customers and thousands of products. This approach, Roberts noted, improves productivity and enables better outcomes for businesses.
R “Ray” Wang, CEO and Founder of Constellation Research, emphasized that organizations are under mounting pressure to achieve meaningful transformation as artificial intelligence continues to reshape the business world. The Constellation ShortList™, he said, is designed to highlight vendors that excel in driving operational efficiency, innovation, and adaptability in the face of rapid change.
The inclusion of SugarCRM in this influential list reinforces its position as a trusted choice for midmarket companies seeking a modern, AI-powered CRM suite capable of delivering unified, data-driven customer engagement strategies.
Marketing Technology Insights: Athos Commerce Names Chuck Haling as CEO To Drive Next Growth Phase
For media inquiries, you can write to our MarTech Newsroom at sudipto@intentamplify.com
