Talkdesk Verified as a TrustRadius Trusted Seller

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced it has been verified as a Trusted Seller on TrustRadius, the most trusted buyer intelligence platform for business technology. The Trusted Seller verification recognizes companies that have the latest product information on their TrustRadius profile, take part in ethical review generation practices, and engage with customer feedback.

Talkdesk now has a Trusted Seller badge at the top of its page, making it easy for buyers to quickly understand that accompanying reviews are authentic and product information is current.

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“Building trust is a crucial factor in the technology buying process, and Talkdesk is doing just that,” says Allyson Havener, chief marketing officer of TrustRadius. “By becoming a verified Trusted Seller, Talkdesk is ensuring buyers have access to honest customer feedback and accurate product information. They are truly dedicated to helping businesses make well-informed decisions with confidence.”

Replacing the TrustRadius TRUE program, the Trusted Seller verification embodies the essence of TRUE: Transparent, Responsive, Unbiased, and Ethical in sourcing and using customer reviews. However, this verification ups the game with added criteria, meaning not every company will earn this prestigious honor.

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Trusted Sellers must:

• Regularly source reviews (at least 10 per year), ensuring there’s up-to-date product feedback for buyers;

• Disclose review sourcing methodology and use of incentives;

• Provide equal opportunity for product users to safely share honest feedback;

• Read all published reviews and respond when necessary;

• Regularly update their product profile with up-to-date product information.

Talkdesk is proud to be named a Trusted Seller on TrustRadius and is determined to continue pushing for ethical review sourcing so customers and prospects have a trusted space for sharing and learning about real user experiences.

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Source – Businesswire

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