UK’s largest auto insurer moves to AI-powered Genesys Cloud for its all-in-one capabilities to deliver personalised digital customer and employee engagement Genesys announced that Admiral is evolving into a customer engagement powerhouse using the Genesys Cloud platform. Admiral is the…
Using large language models, Genesys Cloud helps employees improve quality, speed and accuracy to drive stronger post-customer engagement outcomes Genesys announced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of…
Exclaimer updated its look in coordination with brand consultancy Koto Studio to appeal to the marketing industry. Exclaimer, the market leader in email signature solutions, today unveiled a refreshed brand identity that was motivated by the demands of the Exclaimer…
At DrupalCon 2023, a team will present decoupled technologies and new improvements. Pantheon, a SaaS-based platform for website operations (WebOps) for developers, designers, and marketers, announced today that its Front-End Sites product has been improved with advanced content cache coordination,…
At the B2B Summit North America today, Forrester (Nasdaq: FORR) unveiled two new research services: Forrester Decisions for Revenue Operations and Forrester Decisions for B2B Sales. The goal of Forrester Decisions for Revenue Operations is to assist B2B leaders in…
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