A prominent supplier of the intelligent CX Platform, Five9, Inc. (NASDAQ: FIVN), made the announcement today that it has won the Metrigy MetriStar Top Provider award for the Contact Center as a Service Platform (CCaaS). The MetriStar award is based…
Response time, technical features, application quality, and platform reliability are the highlights mentioned by customers for optimum customer success. Metrigy named NUSO a Top Provider on June 6, 2023 in recognition of their cutting-edge Communications Platform as a Service (CPaaS)…
Using generative AI, UpdateAI is revolutionizing customer success management by reimagining post-sales workflows and increasing productivity. A $2.3 million investment round lead by IdealabX was secured by UpdateAI, the ChatGPT-powered client Success platform that creates Smart Summaries of client meeting notes…