How 5 Group Benefits Leaders Cut Costs and Improve CX with AI-Powered Automation

Day May 29, 2025

Iterable Launches AI Query Summary to Enhance Marketing Campaign Execution

Iterable Launches AI Query Summary to Enhance Marketing Campaign Execution

Iterable, the AI-powered communication platform, announced AI Query Summary, a groundbreaking addition to its Smart Segmentation feature set that helps marketers instantly understand and explain complex audience queries. Built using Amazon Bedrock from Amazon Web Services (AWS), this generative AI innovation transforms…

CallRail Announces Integration With RingCentral for Small Businesses

CallRail Announces Integration With RingCentral for Small Businesses

Integration provides businesses unprecedented ability to optimize conversations with leads. CallRail, the lead engagement platform, announced a new integration with RingCentral, a global leader in AI-powered business communications, that empowers SMBs with enterprise-grade communication intelligence. Leveraging both companies’ expertise, the…

Gainsight Launches Atlas, a AI Agents for Customer Retention and Growth

Gainsight Launches Atlas, a AI Agents for Customer Retention and Growth

Gainsight, the retention engine powering the world’s most customer-centric companies, announced the launch of Atlas—a new generation of AI agents purpose-built to help companies guide their customers from onboarding to outcomes, with intelligence, personalization, and scale. Atlas, from Gainsight, supports…