Global advertising technology leader The Trade Desk announced Deal Desk, a transformational new pillar of its Kokai platform that enables advertisers to manage their strategic one-to-one deals and upfront commitments with publishers. Deal Desk gives both advertisers and publishers unprecedented…
Bringing the vibe coding revolution to customer data engineering – accelerating identity resolution, improving accuracy, and eliminating manual overhead Amperity, the AI-powered customer data cloud, launched Chuck Data, the first AI Agent built specifically for customer data engineering. Chuck uses…
Developed by AI and email marketing experts from Google, Microsoft and other industry leaders, it released on as #1 on Product Hunt Introducing Mailgo, the new AI-powered tool to solve the key challenges of cold email outreach! Founded in 2024 by…
Prosystems.AI launched AI voice agents that manage calls with human-like fluency, cutting wait times by 40% and boosting first-call resolution by 30%. Prosystems.AI, a recognized leader in AI automation solutions, has officially introduced its latest generation of AI voice agents—an innovation…
New integration helps small businesses track calls from Google Ads campaigns and optimize marketing spend using real conversion data. 800.com, a cloud-based call tracking provider trusted by over 45,000 small businesses, announced a new integration with Google Ads. This release…
Won Prestigious Awards from the Jesse H. Neal Awards, the American Society of Business Publication Editors, National Institute for Health Care Management (NIHCM), NIHCM Foundation and Omeda OX8 Questex, the leading information and event services company focused on the experience economy, announces…
Encore Fulfillment, a third-party logistics (3PL) provider specializing in e-commerce fulfillment for growth-focused brands, has announced expanded integration support for over 40 leading e-commerce platforms, tools, and agencies. Known for delivering fast, branded, and scalable logistics experiences, Encore continues to prioritize seamless…
Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels Cresta, the leading contact center AI platform for human and AI agents, announced new capabilities for its…
Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI Sobot, a leading AI customer contact solution provider, unveiled its “AI-First” strategy at a media launch event this month. The move elevates Sobot AI with five pillars, including…
With a 5 stars on AppExchange and a 4.8 platform-wide rating on G2, Flosum’s Backup and Archive solution stands out for security, scale, and governance. Flosum, the trusted leader in native Salesforce DevSecOps and data lifecycle management solutions, reaffirmed market…
Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of high-profile events,…
New integration empowers Microsoft Dynamics 365 Contact Center users with AI-powered insights to improve service team performance and customer experience CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), announced its collaboration and integration with Microsoft…
With NiCE’s AI-driven platform, SECU also streamlined operations, enhanced collaboration and achieved breakthrough efficiency NiCE announced that State Employees’ Credit Union (SECU), one of the largest credit unions in the U.S., serving over 2.8 million members, has transformed its member…
Enterprise-Grade IP Address Management (IPAM) Now Available in Connectbase CIM Connectbase, the global platform for buying and selling services across the Connected World, announced the launch of a fully integrated IP Address Management (IPAM) module within its flagship Circuit Inventory Manager (CIM) application.…
New APIs, analytics, and third-party data integrations to drive efficiency and unified workflow across the campaign lifecycle Guideline, the industry leader in media planning technology and advertising data announced an evolution of its Guideline Planning Suite—introducing a powerful set of…
TCN, a leading global provider of cloud-based contact center solutions, announced the enhancement of its Business Intelligence (BI) features, seamlessly integrating advanced analytics and reporting directly into its contact center software with a powerful data pipeline builder and inspector to ensure…
FAIR Package Manager project creates simplicity, security and consistency for the WordPress ecosystem; shared package repository now live for contributions The Linux Foundation, the nonprofit organization enabling mass innovation through open source, announced the launch of the FAIR Package Manager project,…
Strengthens Constant Contact’s International Presence and Complements its Existing Marketing Software Tools Constant Contact, a leading provider of digital marketing tools for small businesses and nonprofits, announced that it has acquired Moosend, an email marketing and automation platform, from Sitecore.…
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