Cognigy, a global leader in AI-first customer service automation, has unveiled its new Mastery Program, an advanced certification initiative designed to meet the rising demand for Agentic AI in contact centers. Agentic AI refers to autonomous AI agents that can…
Salesforce has made its biggest move yet in enhancing AI-powered sales functionality with the acquisition of Bluebirds, a Paris-based company that focuses on AI-generated sales prospecting. This acquisition will implement the way B2B sales organizations identify prospects, qualify prospects, and…
Descartes Systems Group has acquired Finale Inventory, a California-based provider of cloud-based inventory management solutions tailored for ecommerce businesses. Finale Inventory supports growing ecommerce sellers by ensuring accurate stock levels across multiple sales and fulfillment channels, helping merchants maintain visibility…
Sovrn, a technology platform dedicated to helping publishers and creators maximize and retain more revenue, has introduced an innovative new solution called Sovrn for Creators. This offering is designed to simplify the path to earning affiliate commissions, allowing creators to…
Pyxl, a prominent full-service digital agency with a strong track record of delivering transformative marketing solutions over the past seventeen years, has announced the acquisition of HOOK, an award-winning creative agency with two decades of experience in crafting emotionally resonant…
Verint, a recognized leader in customer experience automation, recently marked a major milestone by ringing the Nasdaq Stock Market’s opening bell, underscoring its growing impact in the AI space. The event celebrated Verint’s achievements in delivering practical and meaningful AI-driven…
EasyDMARC, a prominent provider of email authentication solutions, has been recognized with a comprehensive vendor profile in Omdia’s recent “On the Radar” Report, which focuses on authentication, security, and deliverability for corporate email. This acknowledgment comes at a time when…
Research from Microsoft and LinkedIn recently examined how Artificial Intelligence (AI) is changing the marketer’s work. It may change or touch on over 75% of all jobs mentioned in the study. The report demonstrates how generative AI tools will alter…
RingCentral, Inc., a global leader in AI-powered business communications, and AT&T unveiled new additions to the AT&T Office@Hand portfolio. Introducing Office@Hand Contact Center, powered by RingCX™, RingCentral’s omnichannel AI-first contact center platform. Additionally, Office@Hand RingSense, powered by RingCentral, a conversational intelligence solution, is now…
Amplitude, Inc., the leading digital analytics platform, announced it has been named both a Leader and a Customer Favorite in The Forrester Wave™: Digital Analytics Solutions, Q3 2025 report. Amplitude received the highest “Current Offering” category score of all vendors in…
Mobiquity Technologies, Inc., a leading provider of next-generation data intelligence and advertising technology solutions, announced the launch of CMOne, a first-of-its-kind fully agentic AI marketing platform. CMOne unifies organic content, paid media, and conversational engagement into one autonomous system—streamlining brand execution…
Genesys, a leading company in AI-powered customer experience technology, has announced it will receive a combined investment of $1.5 billion from Salesforce and ServiceNow, with both tech giants contributing equally to the funding. This major infusion is seen as a…
KT Taps Perion to Attract Global Advertisers; NHN AD Expands Access to Korean Premium Media Perion Network Ltd., a leader in advanced technology solving for the complexities of modern advertising, announced strategic partnerships with KT Corporation and NHN AD, two…
Edimakor, the trusted AI-powered video editing platform for creators around the world, has officially launched Version 4.2.0, bringing a major leap forward in immersive content creation. This exciting update integrates Google Veo 3, allowing users to generate video, ambient sound, sound effects,…
DAIVID – a UK-based AI company powering the ad ecosystem with #CreativeData – announced it is expanding into the Japanese ad market through a new partnership with leading media and marketing research company Video Research. The new strategic deal will give…
Helping eCommerce merchants streamline fulfillment and deliver with confidence Ordoro, Inc., a leader in eCommerce logistics and inventory management, is collaborating with Zappy, a top-rated shipping platform, to help eCommerce merchants build smarter shipping workflows across regions. This co-marketing collaboration…
Local Marketing Plus SEO, a digital marketing agency specializing in boosting the online presence of diverse businesses, is excited to announce the expansion of its services for trades and service industries. This move underscores the company’s dedication to offering customized…
Service with a Shrug? Rudeness, Robots and Revenge of the One-and-Done Shopper Nearly half of U.S. shoppers say customer service provided by businesses is getting worse, according to results from the latest GoDaddy Consumer Pulse* survey – yet Gen Z…
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