Imagine this: it’s the first day of launch. Your team wanted to roll out a large campaign, but the hero image is lost deep within your five drives and three email threads. Are you familiar with the scenario? What if…
New research commissioned by Klaviyo and conducted by Forrester Consulting reveals a significant collaboration gap between marketing and service teams within B2C organizations, despite shared priorities of customer retention and loyalty. The survey of 363 marketing and service decision-makers across…
Paradise Advertising & Marketing, Inc., a certified woman-owned, nationally recognized full-service marketing agency specializing in tourism and destination marketing, has announced the acquisition of Laurie Rowe Communications, Inc. (LRC), a well-respected public relations firm known for its expertise in destination…
NiCE has been distinguished as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report, marking the eleventh consecutive year the company has received this recognition. In an unprecedented achievement, NiCE was rated the…
Five9, a leading provider of the Intelligent CX Platform, has been recognized as a Leader in Gartner’s 2025 Magic Quadrant for Contact Center as a Service (CCaaS) for the eighth consecutive time. This prestigious placement highlights Five9’s consistent track record…
Keepit, the world’s only independent, cloud-native provider specializing in data protection, backup, and recovery for SaaS applications, has forged a strategic go-to-market partnership with Ingram Micro to expand its footprint in Germany and Switzerland. This collaboration aims to enhance Keepit’s…
Pixability, a leader in AI-driven contextual targeting and brand suitability on YouTube, has launched pixie™, the first agentic platform designed to curate and optimize YouTube channels for advertisers and creators, enhancing campaign precision and performance. At a time when brands…
Enjoying the Salesforce Winter 26 release, the head turns are quite a few. The use of these tools will be a great help, no matter if you are a CIO looking for CRM effectiveness, a marketing director aiming to simplify…
Matter Communications has launched a cutting-edge AI Brand Discovery service to empower companies to thrive in the fast-evolving landscape of generative AI search. As artificial intelligence transforms how customers find and evaluate brands, Matter’s Generative Engine Optimization (GEO) offering places…
SearchStax, headquartered in Los Angeles, has cemented its position at the forefront of digital search innovation, claiming the top spot in G2’s first-ever Site Search Software category rankings. This recognition, awarded in G2’s Fall 2025 reports, underscores SearchStax’s strength as…
Tulsa’s Freeform, a highly-regarded player in the marketing technology sector and an Inc. 500 honoree, has just unveiled its latest innovation: ProfitHack 2.0. This AI-powered platform is engineered to transform digital marketing through intelligent automation of SEO and SERP management…
RW Digital, the multicultural programmatic advertising firm founded by NBA star Russell Westbrook, has entered into a strategic partnership with Comscore, a global leader in cross-platform audience measurement, to revolutionize multicultural advertising while prioritizing consumer privacy. This alliance leverages Proximic…
Xnurta, the award-winning agentic AI-powered advertising platform in retail media, announced the opening of two new offices: an expanded U.S. headquarters in Bellevue, Washington, and a European office in London. The expansion reflects the company’s accelerating growth and global demand…
JWP Connatix, a leading video technology and monetization platform, announced the appointment of John Mruz as the company’s first Chief Marketing Officer (CMO). John joins at a pivotal moment, as the company finalizes its post-merger rebrand and brings a wave of…
A new personalized, AI-powered digital experience enables CX professionals to drive meaningful impact and help shape the future of customer experience Genesys®, a global cloud leader in AI-Powered Experience Orchestration, unveiled the Genesys Orchestrators™ program — a transformative new program…
Higgsfield.ai, the AI-native video reasoning engine, announced a $50 million Series A financing, led by GFT Ventures with participation from BroadLight Capital, NextEquity Partners, AI Capital Partners (Alpha Intelligence Capital’s US-based fund), Menlo Ventures, Alpha Square Group, and several other strategic…
New agentic Copilot and Virtual Agent capabilities with native A2A and MCP interoperability help enterprises accelerate readiness for large-scale, responsible AI orchestration that fuels operating efficiency and customer loyalty At Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience…
Backed by Forerunner and South Park Commons, Koah enables GenAI app developers to earn revenue from contextual ads inside AI conversations, with zero disruption to UX Koah, the monetization platform for Gen AI chat apps, announced its public launch after…
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