Convey, a prominent provider specializing in customer engagement solutions for heavily regulated sectors, recently unveiled its revamped website at goconvey.com. This launch follows the company’s rebranding earlier this year in May, marking another milestone in its ongoing commitment to revolutionize how utility companies engage with their customers. The fresh site not only reflects Convey’s new brand identity but also reinforces its mission to enhance customer experiences through smart, intelligent workflows designed to foster trust and stronger connections between utilities and their consumers.
The heart of Convey’s purpose lies in its dedication to simplifying the often complex landscape of utility customer interactions, nurturing community ties, and equipping utility providers with the tools they need to create clearer, more responsive, and more personalized communications. According to Maulik Datanwala, Convey’s Chief Executive Officer, the new website embodies the company’s drive to transform customer engagement by addressing the unique challenges utilities face in connecting meaningfully with their users. He highlights that Convey’s approach is centered on innovation paired with human-focused interactions, helping utilities meet their customers where they are with more empathy and efficiency.
Marketing Technology Insights: Creativ Company Welcomes Jamie Burg as Director of Client Solutions
Ashley Gordon, Head of Marketing at Convey, emphasized that the site captures how Convey aids utilities in reimagining the customer journey. By merging intelligent automation with a humanized touch, Convey streamlines problem-solving and supports customers especially during critical moments, making complex processes simpler and more impactful. The website serves as a digital hub, offering visitors a modern and user-friendly experience, complete with easy navigation, updated design, and a wealth of resources. Users can learn about Convey’s smart solutions, read success stories from customers, and explore thought leadership content focused on how utilities can leverage innovation to build lasting, meaningful relationships.
Marketing Technology Insights: Overcoming the CX Trust Deficit, Brands Can Win Loyalty Through Responsible Data Use
In essence, goconvey.com is more than just a website it is a platform that brings Convey’s vision alive by showcasing how technology and genuine customer care can work together to create better utility-customer interactions, ultimately advancing the sector’s service quality and trustworthiness. The launch marks a significant step as Convey continues to lead the way in modernizing utility communications and elevating customer engagement in regulated industries.
Marketing Technology Insights: ADVANCE 2025 Returns Sept 17 in NYC With CMOs, Tech Leaders and Wyclef Jean
For media inquiries, you can write to our MarTech Newsroom at sudipto@intentamplify.com
