Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds, and automation. Whether you’re an experienced professional or new to the field, our insights are here to keep you informed and inspired. Let’s explore the exciting world of marketing technology together!
Here’s a roundup of recent highlights: How Companies Are Transforming Marketing
Publicis Groupe and Adobe Expand Partnership for AI Driven Creativity
At Adobe Summit the flagship digital experience conference Publicis Groupe and Adobe announced an expansion of their global strategic partnership. Adobe Firefly generative AI will be integrated across Publicis’ capabilities through CoreAI, its AI-powered intelligent system that unifies and activates the group’s proprietary data.
ServiceNow and NVIDIA Advance Agentic AI to Redefine Enterprise
ServiceNow, the AI platform for business transformation, announced an expansion of its partnership with NVIDIA to advance agentic AI, building on the companies’ efforts to redefine enterprise intelligence. Together, ServiceNow and NVIDIA are optimizing AI agent deployment for maximum business impact with evaluation tools and integration of NVIDIA Llama Nemotron reasoning models with the ServiceNow Platform to accelerate agentic AI for businesses in every industry.
Adobe and Microsoft Launch AI Agents in Microsoft 365 Copilot
At Adobe Summit the flagship digital experience conference Adobe announced the private preview of Adobe Marketing Agent, as well as continued agentic innovation within Microsoft 365 Copilot with Adobe Express Agent. This builds on a collaboration between Adobe and Microsoft to bring the power of generative AI into the flow of work extending now to AI agents. This includes activating the capabilities of Adobe Marketing Agent in applications such as Microsoft Teams, Microsoft PowerPoint and Microsoft Word through Microsoft 365 Copilot.
Adobe Announces New Offerings With AWS and Amazon Ads for Marketers
At Adobe Summit the flagship digital experience conference Adobe announced a strategic collaboration with Amazon Web Services (AWS) to build new offerings that empower marketing and creative teams to deliver customer experiences with greater speed, precision and at scale. The collaboration combines Adobe’s expertise in Customer Experience Orchestration with AWS’s advanced cloud services.
Qualtrics Introduces Experience Agents at X4 Conference
Qualtrics, a leader in experience management, has introduced Experience Agents highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction.
Unlike transactional AI agents that promise efficiency, Experience Agents are designed to interact directly with customers and employees. They are rooted in the unique ability of Qualtrics® to understand the human experience. Experience Agents will interact directly with customers and employees in personalized, proactive and empathetic ways that increase loyalty, boost employee engagement, and drive greater business insights and opportunities. The specialized agents scale across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and track market trends to pursue strategic opportunities.
In conclusion, the MarTech landscape continues to evolve rapidly, with companies embracing innovative technologies to enhance their marketing strategies and deliver exceptional customer experiences. We’ll keep you updated on the latest developments, so you can leverage these insights to drive your own success in this dynamic field. Stay tuned for more exciting news and trends in the world of marketing technology!
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