New AI-native capabilities make composable commerce systems inherently connected and actionable for AI agents powering next generation customer experiences At Elevate – The Global Commerce Summit™, commercetools announced two powerful innovations that bring AI into real-world enterprise commerce operations —…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
This launch sets the stage for the company’s upcoming Innovation Keynote and a transformative leap beyond traditional automation—turning business goals into cross-channel campaigns that deliver immediate results ActiveCampaign, a leading marketing automation platform, introduced Active Intelligence, a new user experience…
Backed by $4.5 million in seed funding, New Gen is reshaping digital commerce for human and AI shoppers. As AI platforms like ChatGPT reshape how people and AI agents search and shop, brands are under pressure to deliver seamless, intelligent experiences. Between July…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
Custom LLMs Tailored for Every Business and Vertical Birdeye, the #1 platform for Hyperlocal Marketing, announced the launch of Brand AI and Industry AI, two groundbreaking innovations in its BirdAI architecture. These custom large language models (LLMs) empower businesses to deploy AI…
Accelerating revenue team performance, the agents turn data into action using secure, scalable AI Demandbase, the leading account-based GTM platform for B2B enterprises, announces Agentbase, a collection of connected AI agents built on Amazon Web Services (AWS). Following the launch of…
AI-powered agents combine thoughtful reasoning with decisive action to enhance customer experience, accelerate decisions and unlock boundless productivity PROS Holdings, Inc., a leading provider of AI-powered SaaS pricing and selling solutions, announced the launch of PROS AI Agents. Showcased at…
Takeda teams will have access to real-time insights and intelligent analytics embedded directly in their workflows to drive more streamlined and personalized communication with healthcare professionals Salesforce, the #1 AI CRM, announced that Takeda has selected Salesforce Life Sciences Cloud for…
Additional product capabilities include SQL ELT for Amazon Redshift and new connector for Amazon SageMaker Lakehouse Informatica, a leader in enterprise AI-powered cloud data management, announced new recipes to develop AI Agents, built with Amazon Bedrock. This service enables joint…
Organizations will be able to leverage AI Agents for Search, Deep Research, and enhanced data extraction Box, Inc., the leading Intelligent Content Management (ICM) platform, announced the next evolution of its Box AI platform by introducing a new generation of…
Spring 2025 release also adds new enterprise features and conversation intelligence enhancements Salesloft, the leading Revenue Orchestration Platform that helps B2B organizations drive durable revenue growth, announced an expansion of its AI capabilities with 15 new autonomous agents that reduce…
Algolia powers the first cross-platform context layer for intelligent agents from platforms like Salesforce and Adobe Algolia, the AI-native search and discovery platform used by over 18,000 businesses, announced a new AI agent experience that proves how autonomous systems can…
Industry-leading Systems Integrators (SI) and Independent Software Vendor (ISV) partners will expedite success for organizations upgrading to the agent-first Life Sciences Cloud Data integrations with athenahealth, Definitive, H1, Infinitus.ai, Viz.ai, and more will provide customers with access to real-time claims, clinical…
Prime Focus Technologies (PFT), the creator of CLEAR, announced the launch of CLEAR® Content Studio AI Agents—built on NVIDIA accelerated computing. These next-gen AI Agents are designed to help creators produce snackable content, story-driven sports highlights, and personalized media experiences—all at scale. Running…
Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced…
New logo and website underscore unitQ’s evolution as definitive platform for real-time, actionable customer feedback insights UnitQ, the leading AI customer insights platform, announced the launch of its new brand identity, including a modernized logo and a fully redesigned website.…
Continuing adoption of autonomous agents will increase business efficiency and motivate stronger customer service, ISG Provider Lens™ report says AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal…
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