NetCarrier, a communications provider with more than 25 years of experience, has officially launched ConnectSmart, a next-generation voice automation solution designed to revolutionize how businesses manage calls, streamline workflows, and maximize every customer interaction. Built on NetCarrier’s expertise in communications and business process reengineering, and powered by advanced AI, ConnectSmart functions as a managed service that orchestrates and automates existing systems to deliver tangible business outcomes. From inbound call handling and appointment scheduling to outbound lead engagement and customer support automation, the platform enables organizations to do more with less.
“Modern businesses lose time and revenue every day due to missed calls, repetitive inquiries, and inefficient workflows,” said Dan Landis, VP of Innovation at NetCarrier. “ConnectSmart solves these challenges by turning every conversation into an intelligent action—automating the routine so your team can focus on what matters most.”
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ConnectSmart is available now, with tailored packages for industries such as manufacturing, legal, real estate, healthcare, and e-commerce. The platform integrates seamlessly with existing CRMs, ticketing systems, and communication tools, offering round-the-clock inbound call automation to prevent missed opportunities, automated outbound engagement to nurture leads and drive conversions, smart appointment scheduling to reduce no-shows, and customer support automation for faster, more consistent service. It also supports survey and task automation to streamline feedback collection and follow-ups.
“ConnectSmart is not just automation—it’s empowerment,” said Doug Hubler, NetCarrier’s CTO. “We’re building AI agents that don’t just respond—they collaborate. They tap into live data, connect APIs, and orchestrate workflows that deliver real business impact.” By leveraging ConnectSmart alongside NetCarrier’s consultative expertise, businesses can unlock the full potential of their existing systems, transforming disconnected tools into a unified engine for growth and efficiency.
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