Kibo Commerce, a market leader in composable commerce solutions, announced that The ODP Corporation a leading provider of products, services and technology solutions to businesses and consumers through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC; has selected Kibo’s Order Management System (OMS). This strategic move replaces The ODP Corporation’s legacy home-built system, enabling the company to modernize its IT infrastructure, improve functionality and scale its operations to meet the dynamic demands of its businesses.
Marketing Tech Insights: ClientSuccess Acquires Product Signals to Boost Feedback
The ODP Corporation empowers every business, professional, and consumer to achieve more every day. The ODP Corporation comprises three distinct businesses: its Office Depot OfficeMax retail locations; ODP Business Solutions for B2B products and solutions; and Veyer fulfillment and distribution services.
We’re proud to partner with Kibo to enhance our order management capabilities as part of our efforts to drive operational efficiency and improve the customer experience.
The ODP Corporation selected Kibo for its cloud-native, microservices-based architecture that delivers unparalleled agility and flexibility as business requirements evolve. Kibo’s OMS provides real-time inventory visibility, intelligent order routing and omnichannel fulfillment, ensuring seamless customer experiences while optimizing costs.
“We’re proud to partner with Kibo to enhance our order management capabilities as part of our efforts to drive operational efficiency and improve the customer experience,” said Andrew Parry, Chief Information Officer at The ODP Corporation. “Kibo’s modern platform empowers us with the agility to respond quickly to market changes and streamline fulfillment across our B2B and retail channels.”
The implementation also reflects The ODP Corporation’s broader strategy to modernize its IT systems with solutions that are flexible, scalable and aligned with its low-cost business model and capital allocation priorities.
The ODP Corporation selected Kibo Order Management for its:
- Superior Order Management Functionality: Kibo’s OMS offered technical superiority compared to other vendors, with real-time inventory visibility, advanced order routing, and seamless omnichannel fulfillment options, with accelerated time-to-market.
- Robust Platform Scalability: Built to support The ODP Corporation’s large-scale operations—which include $7.8 billion in total reported sales in FY23—Kibo offers high platform availability and limitless scalability for optimal performance.
- API-first and Extensible Architecture: Kibo’s platform can be customized and integrated with ease, including pre-built integrations with core OMS touchpoints, allowing The ODP Corporation to seamlessly integrate existing systems to streamline workflows and improve operational efficiency.
- Flexible, Composable OMS Offering Lower TCO: Kibo’s composable platform will allow The ODP Corporation to get to market faster, streamline implementation, and scale over time while maximizing The ODP Corporation’s investments.
“Kibo’s ability to provide a superior, scalable, and secure order management solution has enabled The ODP Corporation to achieve rapid implementation and unlock immediate operational benefits,” said Ram Venkataraman, Chief Executive Officer at Kibo. “By modernizing their technology stack with the help of Kibo, The ODP Corporation is positioned to deliver exceptional customer experiences while driving long-term business growth.”
Marketing Tech Insights: Servion Boosts Verint AI Bot Delivery with New Initiative
For media inquiries, you can write to our MarTech Newsroom at news@intentamplify.com